Avianca Sales Offices

Find the nearest office and get access to our services: tickets salesAvianca Tours plans​ and more.​ Opening hours for our sales offices are shown in military time (24 hours).
 

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South America

 

Argentina

Location Office​​ Address Phone Hours​
Buen​os Aires ​Buenos Aires Carlos Pellegrini 1075 (0 810) 333 8222​

Monday to friday
9:00 to 17:30

Bolivia

Location Office​​ Address Phone Hours​
La Paz San Miguel​

C. Juan Capriles N° 1246, Bloque F5,

San Miguel

800 10 8222

Monday to friday
9:00 to 18:00
Saturday
9:00 to 12:00

S​anta Cruz de la Sierra Equipetrol

Avenida San Martin #1206

Equipetrol​​​

800 10 8222​​ Monday to friday
8:30 to 12:30 
14:30 to 18:00
Saturday
9:00 to 12:00

Brazil 

Location Office​​ Address Phone Hours
Porto Alegre Airport Salgado Filho International Airport, Porto Alegre, RS, Brasil​​​. (+55 51) 3358 2924

Monday to thursday 
8:30 to 17:30
Friday
8:30 to 17:00
Closed holidays

Rio de Janeiro Aeropuerto de Santos Dumont, area de embarque.​

Praça Sen. Salgado Filho, s/n - Centro, Rio de Janeiro – RJ​​​ 

(+55 21) 3814-7329 Monday to Sunday
9:00 to 18:00
Rio de Janeiro Rio de Janeiro–Galeão International Airport Avenida 20 de Janeiro S/Nº - Ilha do Governador - Terminal 2 (+ 55 21) 3398-2529 Monday to Sunday
9:00 to 18:00
São Paulo   Attention only by Phone, São Paulo.​ (55 11) 2176 1111​​​ Monday to friday
8:00 to 17:00
Closed holidays​

Chile

Location Office​​ Address Phone Hours​

Santiago 

de Chile

​Las C​ondes Av. El Bosque Norte #0121  Local 1, Las Condes, Santiago de Chile (+56) 2 223528240

Monday to friday
9:00 to 17:30

Paraguay

Location Office​​ Address Phone Hours​

Asuncion

Avenida España

Av. España y Prof. Feliciagelli Paseo Via Bella – Planta Baja

009 800 5118222

Monday to friday from
8:30 to 17:30

Peru

Location Office​​ Address Phone Hours
Arequ​ipa

International Airport 

Alfredo Rodríguéz Balló​​n

​International Airport

"Alfredo Rodríguez Ballón" 

 

Monday to Sunday
7:30 to 15:00
17:00 to 21:00

Arequ​ipa Distrito​ de ​​Cayma​

Real Plaza Mall -  Ejército Avenue #1009 

Sub Lote 1, First level, Shop LC-149A,  

Distrito de Cayma​

  Monday to friday 
11:00 to 10:00
Saturdays and sundays 11:00 to 18:00
Cusco Cus​co​​

Av. El Sol 602-B Cusco ​​​​​

​​​ Monday to friday
9:00 to 19:00
Saturday
9:00 to 18:00
Iquit​os​ I​​quitos Calle Napo 376   Monday to friday
9:00 to 13:00
14:00 to 18:00
Saturdays
9:00 to 13:00
Julia​​ca​​ Julia​​ca​​

Centro Com​ercial Real Plaza Jirón Tumbes 391,

Local LC-105, Primer Nivel

 

Monday to friday
11:00 to 20:00
Saturdays and sundays 11:00 to 18:00

Lima

International Airport 

Jorge Chavez

International Airport Jorge Chavez

Av. Elmer Fauce​tt S​/N Callao​​​

  Monday to friday
7:30 to 20:30
Lima​ Centro Cívic​o​

Real Plaza Mall Av. Paseo de la República Nº 144,

Second Level, LC 201

  Monday to sunday
10:00 to 22:00​​
Lima Miraflores​ Av. Jose ​Pardo 811, Miraflores ​​   Monday to friday
8:30 to 14:00
Saturdays
9:00 to 14:00
Piura Piura​​

Real Plaza Mall Av. Sánchez Cerro,

Sub-Lote N°234-239 "A" Zona Industrial,

First Level, Shop LC 109

  ​Monday to friday​ 
11:00 to 20:00
Saturdays
11:00 to 18:00
Puerto Maldonado​ Puerto Maldonado​​

Av. Dos de Mayo 313, Puerto Maldonado

Di​strito y Provincia de Tambopata. Madre de Dios​

 

Monday to friday
9:00 to 13:00
15:00 to 19:00
Saturday
9:00 to 14:00

Trujillo Trujillo​​

Real Plaza Mall Av. Cesar Vallejo

Oeste #1345, esq. con Av. Fátima,  

Shop R​-05B, First Level, 

Urbanización Real Plaza

 

Monday to friday​ 
11:00 to 20:00
Saturdays
11:00 to 18:00

Uruguay

Location Office​​ Address Phone Hours​

Montevideo

Montevideo Independencia

World Trade Center, Luis A.
De Herrera 1248, Torre 2 of 9

 (+598) 2628 1234

Monday to friday​​ 
9:00 to 17:30

Central America

 

Aruba

Location Office​​ Address Phone Hours​
Aruba ​Engelandstr​aat 4 Engelandstraat 4 Oranjestad (+297) (5) 837788

Monday to friday
8:00 to 17:00
Saturdays
9:00 to 13:00

Belize

Location Office​​ Address Phone Hours​
Belize ​Belize Belize Global Travel Services 41 Albert Street  ​​  

Monday to friday​​​
8:00 to 17:00
Saturdays
9:00 to 13:00

Costa Rica

Location Office​​ Address Phone Hours
San José de
Costa Rica
​Currida​bat 100 Este del Colegio de Ingenier​os y Arquitectos, Plaza Freses, Curridabat. (+506) 2299 82​2​2

Monday t​o friday ​
9:00 to 19:00

San José de
Costa Rica​

Rohrmoser​​ 250 metros oeste de centro comercial Plaza Mayor (Clubes) (+506) 2296 9096​​​ Monday to friday​​​ 
9:00 a 17:30
San José de
Costa Rica​
Rohrmoser​​ Sabana 100 metros oeste del Estadio Nacional, sobre Boulevard de Rohrmoser, Comercentro Boulevard (+506) 2299 8222​​​ Monday to friday ​​​ 
9:00 to 19:00
Saturdays
9:00 to 17:00

Cuba

Location Office​​ Address Phone Hours​
Havana ​Havana Lobby, Hotel Habana Libre, L y 23 Vdo.
(+537) 8333114 - 8333728​​

Monday to friday​
9:00 to 17:00
Saturdays
9:00 to 13:00

Curazao

Location Office​​ Address Phone Hours​
Curazao Promenade Shopp​ing Center

Schottegatweg Oost, Promenade Shopping
Center Unit F-2

(+599) (9) 820​2021-22​​

Monday to friday ​
8:00 to 17:00
Saturdays
8:00 to 12:00

​El Salvador

Location Office​​ Address Phone Hours​
San Salvador ​Galeria​​s Galerias Escalón - Paseo General Escalón y 71 Avenida, Norte, Galerías Mall, Shop 21 (+503)(2)22678222

Monday to friday
9:00 to 19:00
Saturdays
9:00 to 17:00

San Salvador​

Multiplaza​​

Antiguo Cuscatlán. Multiplaza Mall, Ground floor, Shops A - 19 - 20 - 21​​

(+503)(2)​​22678222​​​ Monday to friday
9:00 to 19:00
Saturdays
9:00 to 17:00

San Salvador

San Miguel​​ 5A C. Pte y 7A Avenida Sur #401, Corner opposite San Antonio Refuge (+503)(2)​​22678222 Monday to friday
8:00 to 17:00
Saturdays
8:00 to 12:00

Guatemala

Location Office​​ Address Phone Hours​
Guatemala City Hincapie Hincapié Avenue 12-22 Zona 13 (+502) (2) 2798222

Monday to friday​ 
9:00 to 19:00
Saturdays
9:00 to 17:00

Honduras

Location Office​​ Address Phone Hours​
San Pedro Sula

San Pedro Sula, Multiplaza

Centro Comercial Mall Multiplaza nivel 2, local 244 y 245. Boulevard del Sur​

(​+504)(2)5708253​

Monday to friday  
9:00 to 19:00
Saturdays
9:00 to 17:00

Tegucigalpa Tegucigalpa

Condominio Metrópolis nivel 1 de comercio, local C-141.
Boulevard Suyapa

  Monday to friday​
9:00 to 19:00
Saturdays
9:00 to 17:00

Mexico

Location Office​​ Address Phone Hours
Mexico City Paseo de la Reforma Paseo de la Reforma #195 Ground floor 1B. Col. Cuauhtémoc México D.F.​ (+52)(55) 59558400​​

Monday to friday 
9:00 to 18:30
Saturdays
10:00 to 16:00

 Mexico City

International Airport Mexico City

Av Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Ciudad de México, D.F Terminal 1, Salidas Internacionales F3, Mostrador de Avianca

  Monday to Sunday
11:00 to 20:00

Nicaragua

Location Office​​ Address Phone Hours​
Managua Centro Financiero Centro Financiero Invercasa Torre II, Primer Piso, Modulo C (+505)(2) 2769960 Extensión 2244​

Monday to friday ​ 
8:00 to 18:00
Saturdays
8:00 to 16:00

Panama

Location Office​​ Address Phone Hours​
Panama City Ciudad de Panamá Calle 50 Calle 50. Diagonal a Panafoto, Edif. Solendeg 1er piso (+507) 206 8222
(+507) 800 0555

Monday to friday​ 
8:00 to 17:30
Saturdays
9:00 to 12:30

Dominican Republic

Location Office​​ Address Phone Hours​
Santo Domingo

Santo Domingo

Calle Jacinto Mañón, Casi Esquina Lincoln, Plaza El Avellano, Local No.7 (Pa​raiso)​

 

Monday to friday​ 
8:30 to 18:30
Saturdays
9:00 to 12:00

North America

 

The United States

Location Office​​ Address Phone Hours
Los Angeles​ Wilshire Blvd ​​ 3600 Wilshire Blvd Suite 100P
Los Angeles CA 90010
 

Monday to friday​ 
9:00 to 17:00

Miami​ Miami​​

8333 N.W. 53nd Terrace Suite 100 Miami, FL 33166​

  Monday to friday​ 
9:00 to 17:00
New York 42nd Street​ 122 East 42nd Street, Suite 2525 New York, NY 10168​​        Monday to friday​
9:00 to 17:00

Europe and other countries

 

Belgium

Location Office​​ Address Phone Hours​
Brussels ​Brussels

Rue Le Correge 45 1000 Bruxelles​

(+32) (2) 7358348​

Monday to friday
9:00 to 17:30

Spain

Location Office​​ Address Phone Hours​
Barcelona

Airport El Prat

de Barcelona​​

Barcelona Aeropuerto
El Prat de Barcelona
Terminal 1 (s​alidas).
Dique Norte
+34 9 3298​4388

Check-in hours: 4 hours before your flight​.

Barcelona Andino Express BCN​ Andino Express BCN
Calle sicilia 360, shop 2.
(Esquina Calle Córcega)
08025 Barcelona Subway Sagrada Familia​​
+34 9 00802500​​ Monday to thursday​ 
10:30 to 20:00
Fridays
10:30 to 18:30
Saturdays
10:30 to 13:30
Barcelona Rex Hosp​italet Rex Hospi​​talet​ ​Calle Montras, 8​ +34 9 00802500 Monday to thursday​​ 
10:30 to 20:00
Fridays
10:30 to 18:30
Saturdays
10:30 to 13:30
Madrid Aeropuerto Adolfo Suarez ​​

Aeropuerto Adolfo Suarez Madrid Terminal 4,
mostradores 960 al 969​​

+34 9 13337053​​

Check-in hours: 4 hours before your flight​.

Madri​​d Madri​​d

Pasajes Goya​ Calle Núñez de Balboa 35A Local, 28001 Metr​o Velázquez​

+34 9 00802500 Monday to friday​ 
9:00 to 18:00
Saturdays
10:00 to 14:00
Madri​​d

Andino Express

MAD

Andino Express MAD Calle Maestro Arbós 11, 28045 Metro Legazpi​​​ +34 9 00802500​​ Monday to thursday​
10:30 a 20:00
Friday
10:30 to 18:30
Saturdays
10:30 to 13:30
Valencia Valencia Gran Vía Fernando el Católico 26, Local 46008 Valencia Metro Angel Guimerá​​ +34 9 00802500​ Monday to thursday ​ 
10:30 to 18:00
Fridays
10:30 to 18:30  
Saturdays
10:30 to 13:30

Greece


Location Office​​ Address Phone Hours​
Atenas ​Filellinon 

Filellinon 25 Street​

(+30) (210) 3246404​​

Monday to friday 
9:00  to 17:00

Israel

Location Office​​ Address Phone Hours​
Tel Aviv Tel Aviv

2 Ibn Gvirol St. 2° floor

Tel-Aviv 64077​

+972 3 6915580​

Sunday to thursday​ 
9:00 to 18:00

Italy

Location Office​​ Address Phone Hours​
Mil​an Mil​an

Vía Giotto, 2677​​​

(+0039) (02) 8699​8147​​

Monday to friday​ 
9:00 to 13:00
14:00 to 18:00

Netherlands

Location Office​​ Address Phone Hours​
Amsterdam​ Amsterdam​ Singel 281 1812 WG Amsterdam 31 20 4123015

Monday to friday​ 
9:00 to 17:30

United Kingdom

Location Office​​ Address Phone Hours​
London Heatrow​ Airport Heatrow Airport
(Terminal 2)
+44 208 976 7846

Check-in hours: 4 hours before your flight​.

London Kennington Road 36, Kennington Road London SE1 7BL​​​​​ 800-0314206​​ Monday to friday
9:00  to 19:00
Saturdays
9:00 to 13:00

Germany

Location Office​​ Address Phone Hours
Frankfurt Frankfurt Kaiserstrasse 77 -60329 Frankfurt 0049-89-55 25 33 87​​

Monday to friday​
9:00 to 18:00

Switzerland

Location Office​​ Address Phone Hours
Zurich Zurich Lowenstrasse 69 0041 44 212 50 10​​

Monday to friday​
9:30 to 17:30

 

Other countries

 

Japan

Location Office​​ Address Phone Hours​
Tokio Tokio 602 City Square, Tsukiji 6-4-5 Chuo-Ku 104-0045, Tokio 03-6264-3799​ 

Monday to friday from ​
9:30 to 17:30