Fare Options to and from Europe

Learn about the characteristics, conditions and benefits of our five Fare Options (Super Promo, Econo, Flexi, Business Promo and Business) for flights to and from Europe.

Benefits
Super Promo

Econo

Flexi

Business Promo

Business
Itinerary changes  Allowed with an additional charge of USD 190/EUR 150/ GBP 98 plus the fare difference.  Allowed with an additional charge of USD 170/EUR 120/ GBP 98 plus the fare difference*These fares are valid for tickets issued as of February 16, 2017. Allowed with an additional charge equivalent to the fare difference​*These fares are valid for tickets issued as of February 16, 2017.. Allowed with an additional charge of USD 170/EUR 120/ GBP 98 plus the fare difference*These fares are valid for tickets issued as of February 16, 2017. Allowed without additional charges.
Reimbursements  Not allowed***For flights departing from Brazil, Ecuador and Venezuela, reimbursements will be subject to a charge. Allowed with an additional charge of USD 200/EUR 150/ GBP 123.  Reimbursable without additional charge. Allowed with an additional charge of USD 200/EUR 150/ GBP 123. Reimbursable without additional charge.
Seat pre-selection  Not allowed. Allowed. Allowed. Allowed. Allowed.
Flight advance at the airport  Does not apply. Does not apply. Does not apply. Does not apply. Does not apply.
Earn LifeMiles  50% 100% 100%+50% 100%+50% 100%+100%
Number of segments accumulated for Elite Status  1 1 2 2 2
Class upgrade  Applies for LifeMiles Elite Members. Applies for LifeMiles Elite Members. Applies for LifeMiles Elite Members. Does not apply. Does not apply.
Free baggage allowance  2 pieces of 23 kilograms each**For flights between Brazil and Europe the allowed baggage is 2 pieces of 32 kilograms each. 2 pieces of 23 kilograms each**For flights between Brazil and Europe the allowed baggage is 2 pieces of 32 kilograms each. 2 pieces of 23 kilograms each**For flights between Brazil and Europe the allowed baggage is 2 pieces of 32 kilograms each. 2 pieces of 32 kilograms each. 2 pieces of 32 kilograms each.

*These fares are valid for tickets issued as of February 16, 2017. If your ticket was issued before this date, verify the following information.

Fares for tickets issued until October 28, 2016 and February 15, 2017

For flights to Europe: USD 180 for fare options Promo, Econo, Flexi and Business Promo.

For flights from Europe: EUR 130 and GPB 108 for fare options Promo, Econo, Flexi and Business Promo.

Fares for tickets issued until October 27, 2016

For flights to Europe: USD 170 for fare options Promo, Econo, Flexi and Business Promo.

For flights from Europe: EUR 120 and GPB 98 for fare options Promo, Econo, Flexi and Business Promo​.

**For flights between Brazil and Europe the allowed baggage is 2 pieces of 32 kilograms each.

***For flights departing from Brazil, Ecuador and Venezuela, reimbursements will be subject to a charge.

 

Learn about our conditions to cancel your reservation, request a reimbursement, desist from a trip or exercise your retraction right​.