For Pope Francis’ Visit

Between September 6 and 10, the following road closures are planned in Bogota, Villavicencio, Medellin and Cartagena in zones near airports. Mobility will be affected as a result.

We will waive the flight change penalty to travelers on the following flights:

  • From and to Bogota: September 6 to 10
  • From and to Villavicencio: September 8
  • From and to Medellin: September 9
  • From and to Cartagena: September 10

Travelers who wish to change their itinerary may do so at points of sale or our Call Center:

Bogota: (57 1) 401-3434
Medellin: (57 4) 444-3434
Rest of the country: (01 8000) 95-3434 toll-free line from land lines
From cellphones in Colombia: (031) 401-3434