Check in at kiosks

A quick an easy way to check in at the airport.

Check in at kiosks
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There are situations in which you may not check in at the kiosks. In these cases, you must contact the call center or request service at the airport modules.

Check in at the kiosks is not possible when:

  • You must pay a penalty.
  • You request special services.
  • You have a codeshare flight with another airline.
  • You are traveling with dangerous goods.
  • You are a passenger with AQQ or BPPR stats. These types of passengers are required to go through an additional security process, given that due to their names, date of birth and/or passport, they may be under investigation by United States authorities.