Call Center

                                      

Colombia

01 8000 953434 (toll free national number from landlines)
(031) 401 3434 (from cell phones​ in Colombia)


Barranquilla

(+57) 5 - 330 2030

Medellin

(+57) 4 - 444 3434


Bogota

+57) 1 - 401 3434

Avianca Tours

01 8000 91 46 00

(+57) 1 - 405 0555


Cali

(+57) 2 - 321 3434

Deprisa

01 8000 51 93 93


al

1 800 23 76 425 

593 2 2942800



                    Europe

United Kingdom

0800-0314206


Spain

34 902 026655


Argentina

0810 333 8222

 

Bolivia - La Paz y Santa Cruz

800 10 8222



 

Brasil

0800 891 8668

Service TDD* 0 800 891 1684

Chile

800 536022

 

Ecuador

1 800 003434

​Paraguay

009 800 511 8222

Peru

Lima 511 511 8222​
Province 0 800 1 8222

​ Uruguay

​000 405 1004

Venezuela

0800 2842622

*TDD (Telephone Device for the Deaf): Special service for the hearing impaired.

Aruba

00297 588-0059

Costa Rica

506 2299 8222​

Curazao

005999 8 202020

El Salvador

503 2267 8222

Guatemala

502 2470 8222

Honduras

San Pedro Sula 504 2570 8222

Tegucigalpa 504 2281 8222

Nicaragua

505 2276 9982

Panama

800 05 55

507 206 8222


​Puerto Rico

​1 800 284 26 22

1 800 400 82 22

Service TDD* 1 866 998 33 57

Dominican Republic

809 200 8662

*TDD (Telephone Device for the Deaf): Special service for the hearing impaired.

Canada

1 800 722 82 22


United States

1 800 2842622

1 800 4008222​

Service TDD* 1 866 9983357

 

Mexico

01800 1233120

*TDD (Telephone Device for the Deaf): Special service for the hearing impaired.

Baggage problems

If your baggage is delayed, damaged or missing please contact our baggage call center where your report will be expedited.

Please remember: when you get in contact with us it is important you have your baggage tag number at hand. This number has 2 letters and 6 digits.

​Country

Contact Number​

Argentina

0800 999 9973

Aruba

​588 0059

​Bolivia (La Paz)

​800 100 115

​Bolivia (Santa Cruz)

​800 100 115

​Brasil

​0800 761 1810

​Chile

​800 520 038

​Colombia

​01 800 095 8722

​Costa Rica

​(506) 2242 1222

​Curazao

​8 20 20 20

​Ecuador

​(5932) 397 8216

​El Salvador

​(503) 2267-8224

​Spain

​902 026655

​United States

​1877 428 4478

​Guatemala

​(502) 2470 8220

​Honduras (San Pedro Sula)

​(504) 2570 8216

​Honduras (Tegucigalpa)

​(504) 2281 8216

​Mexico

​01 800 263 0740

​Nicaragua

​(505) 276 9989

​Panama

​(507) 206 8237

​Paraguay

​009 800 511 8225​

​Peru

​0800 14170

Dominican Republic

​809 200 8532

United Kingdom​​​

0​​800-0314206​

​Uruguay

​000 4054 420

​Venezuela

​(58212) 957 3728