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Airport arrival times

Some suggestions to make sure you get onboard on time.

Keep in mind the following recommendations:

  • To avoid any problems, you are advised to be at the airport early.
  • If you check in online (web, mobile or kiosks) and you have no baggage to check, please go to your boarding gate, which you may find in your boarding pass or on the airport screens.
  • If you check in online (web, mobile or kiosks) and you have baggage to check, please arrive at the airport early and get in the special line to drop-off your baggage at the airport.
  • You are advised to be at the gate before the boarding deadline shown in your boarding pass.

Below you will find information about the time you need to be at the airport and the minimum check-in times according to your trip characteristics. Schedules may vary according to the trip route and the type of check-in you may want to complete.​

​​Flights Electronic Check-in with baggage to check
Electronic Check-in with no baggage to check
Check-in at the airport or kiosk

Within Colombia

​45 minutes ​35 minutes ​1 hour
Within Ecuador  ​​45 minutes ​​35 minutes 1 ​hour​

Within Peru

​1 hour ​45 minutes 2 hours

From Central America​

​2 hour ​1 hour and 30 minutes ​3 hours

From North America

​2 hour
​1 hour
​3 hours

​From Europe

2 hour ​ 1 hour and 30 minutes​ ​3 hours​

From South America

​2 hours and 15 minutes
1 hour
​3 hours

From Colombia

​2 hours​ ​1 hour and 30 minutes ​3 hours​

From Venezuela

3 hours
​2 hours
​3 hours

Please note


Online Check-in with baggage to check: please be at the airport early to easily check your baggage. It is very important to be at the gate before the boarding deadline specified in your boarding pass.

Online Check-in with no baggage to check: you are advised to be at the gate before the boarding deadline specified in your boarding pass.

Check-In at the airport or kiosk: please be at the airport early so you have enough time to check in, check your baggage and be at the gate before the boarding deadline.


Please keep in mind that you will need to provide all of the required documents and follow all the required processes before boarding.​