- The service is not available for domestic flights in Brazil and international flights departing from or with connections in Chicago, Fort Lauderdale, Houston, Los Angeles, Miami, New York, Orlando, San Francisco, San Juan de Puerto Rico and Washington.
- The service is not available for flights with codeshares or flights not operated by one of the airlines belonging to Avianca Holdings S.A. (Avianca, TACA International, TACA Perú, Lacsa o Aerogal).
By order of the local authorities in Asunción, Cancun, Havana, Porto Alegre, Punta Cana, Río de Janeiro, Santa Cruz de la Sierra and Santo Domingo, you must always carry your boarding pass in print.
Remember that in order to do the Mobile Check In you have to download our free app or access Avianca.com from your smartphone, so that you can enjoy all the tools and benefits we created for you. The app is available for BlackBerry, Android, iPhone and Windows Phone.