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Save time by checking in when you want to. It's convenient, quick and secure.
Check your flight status online through our control center.The information varies according to operational adjustments.
Check your ticket by entering the requested information exactly as it appears on your purchase receipt.
Our online service lets you find out the arrival time, duration and operating days of the flight you're interested in.
If your baggage is delayed you can track it with this worldwide tracing system.
Thinking about you and our commitment to you, wegive you an easy way to apply for a ticket refund.
If you made a refund request through our website, you can see your case status here.
agreements with airline and rail partners so you can connect
to a large number of cities around the world.
Find out about our partnerships with airlines around the world, so you can fly to global destinations.
See the benefits offered by interlining agreements we have to take in connection with other airlines.
Enjoy our alliance with
Renfe trains in Spain which extends and expands our service coverage.
With our Avianca – National Express partnership you can travel within the UK.