Our social responsibility
In the social sphere, we have a plan to provide quality services to Passengers and Users, while participating in public and private initiatives that seek to improve the lives of Latin Americans.
The Avianca Miles Bank
We are committed to helping children through
the “Banco de Millas Avianca” (Avianca Miles Bank). This is where air
miles donated by the airline and generous members of the LifeMiles
frequent flyer program are deposited. The aim is to take poor children
who need specialist medical attention to various centers of excellence
throughout the country and abroad.
I the 2008-2009 period the “Avianca
Miles Bank” collected a total of 7 million miles that were used to
transport 368 children, offering them the opportunity to receive medical
assistance, improve their quality of life and also enjoy the experience
Since 2006 the Avianca and Grupo TACA air miles programs have helped more than 1,500 people with limited financial resources.
Children to the Sea
We’re part of the “Niños al Mar” Children to
the Seaside project. This is a program developed in alliance with the
Secretary of Education of Bogota and the Mario Santo Domingo Foundation,
aimed at awarding the best students from district colleges with a fun
and educational trip to the Colombian Caribbean coast allowing them to
focus on their learning and to give them a complete academic formation.
In the program, students start their experience in the Puente Aéreo
Terminal in Bogota with workshops and learning activities. These young
travelers then have the opportunity of getting to know how an Airline
works, how aircraft fly and the different aspects related to aviation.
In the 2008-2009 period 1,200 children from deprived areas of Bogota
participated in the project.
Our commitment to the country and the regions
where we operate has been defined through strategic alliances with the
leading organizations and institutions in social, cultural and
educational projects throughout Latin America. In 2011 more than 70
organizations benefited with sponsorship of air transport for organizers
or members of the communities served.
Transportation of Humanitarian Aid
Together with AWB (Aviation without Borders),
LOG (Aviation without Borders Germany), the Airbus Foundation and the
Conexión Colombia corporation, we have been assisting the relocation
program and channeling of humanitarian aid, goods and supplies for the
most vulnerable people across the country. The clothes and shoes for
children and adults, school supplies, wheelchairs, toys, blankets and
sheets, among other items, have been transported from Toulouse (France)
to Bogota in the Airbus planes that we have been incorporating into our
fleet since 2008.
We have a Corporate Governance Structure in place to ensure that management acts properly with respect to their duties to the shareholders, investors, creditors, employees, clients and other agents. With the goal of strengthening business ethics and good governance, the organization has established different mechanisms of self regulation and management transparency.
Adoption of the Code of Good Corporate Governance
The practices described in the Good Governance Code refer to:
- Mechanisms that ensure equal treatment of investors and shareholders.
- Criteria and procedures for election, functions, composition, responsibilities and independence of the Board of Directors, and general policies governing evaluation and compensation of the administrators.
- Criteria, policies and procedures focused on guaranteeing the transparency of the information directed to shareholders, authorities and the general public.
- Mechanisms for the prevention and management of conflicts of interest on the part of the administration, the workers or the shareholders.
The Code integrates the principals, values and practices by which we protect our ethics and declare our transparency.
Code of Ethics and Standards of Business Conduct Avianca Holdings S.A.
In order to support the values, principles and standards that guide the actions of the organization, any behavior on the part of our Collaborators that does not conform to the Code of Ethics, or that is considered unethical, can be reported to the ethics line.
For more information please email to email@example.com or call Bogota (+57) 1 - 5877677, or from the rest of country call the toll free number 018000952200.
Download the Code of Ethics and Standards of Conduct.