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Save time by checking in when you want to. It's convenient, quick and secure.
Check your flight status online through our control center.The information varies according to operational adjustments.
Check your ticket by entering the requested information exactly as it appears on your purchase receipt.
Our online service lets you find out the arrival time, duration and operating days of the flight you're interested in.
You'll soon be able to use our Web tool. Until then please feel free to use our call center option.
If your baggage is delayed you can track it with this worldwide tracing system.
Thinking about you and our commitment to you, wegive you an easy way to apply for a ticket refund.
With the support of our fleet of planes and qualified, personnel we offer you a wide variety of in-flight services that’ll make your business or pleasure travel an unforgettable experience.
Our in-flight entertainment system gives you
an award winning experience which lets you enjoy a best selection of
music, a fantastic variety of movies, television series and the best
Flying in Business Class is to enjoy preferential service that only we the experts know how to give you. Enjoy a fast check-in service, preferential boarding, check more baggage and always have priority when leaving the aircraft.
fly in Economy Class you'll always enjoy the best service, special
attention and a variety of fares according to your needs.
Get to know all the products on sale in our
onboard our international flights. Our Duty Free Store offers you
sophisticated scents, glamorous and exclusive jewelry, beauty products,
liquors, candy and much more.
You can find information about our Placido program you can eliminate your fear of flying and learn about relaxation exercises and preventative measures to make your trip just an extraordinary experience.