Avoid online fraud
We strive to guarantee you the highest safety standards on all the transactions you make through; however, we are confident that the best strategy to reduce online fraud is by prevention.
There has been an increase in the number of victims of so-called Phishing attacks, a cyber crime or scam attempting to steal confidential information such as passwords, credit card numbers and other personal details, by masquerading as a trustworthy entity in a communication. Criminals try to steal your information by pretending to be your bank or send emails that appear to be from your friends. Phishing scams normally occur via email, but phishing attempts via instant messaging or even phone calls have also been reported.
How prevent the Phishing, One of the most common forms of online fraud:
Don’t click on links in emails
Many dangerous emails invite you to click on a
link and then ask you for personal information. Please note that
Avianca will never ask you for confidential information. If in doubt,
please go directly to our website, never click on link in an email.
If you need to visit a webpage enter the address manually
When visiting a website enter the address
manually, this will prevent you being redirected to other pages. If the
site asks you for confidential information you must check that https://
appears in the address bar together with a closed padlock icon in the
bottom right corner of your browser screen: You must also make sure that
the website address is correct and there are no small errors in the
names, missing or extra letters, etc.
Reduce the amount of spam you receive
Reduce the risk of receiving phishing emails
by using the spam settings in your email account or software that allows
you to filter the junk/spam email you receive.
Avoid sending sensitive information by email
This is an important point to take into account, not just because criminals can intercept
your emails but because anyone could access your computer or the
computer of the person you sent the confidential information to and
Use a trusted computer
When you are performing any type of
transaction or making online purchases, do it from a trusted computer
and avoid purchasing products in public places. If for whatever reason
you have to use a public computer, make sure they have an updated
antivirus program enabled and also manually enter the addresses of any
pages you want to visit.