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Save time by checking in when you want to. It's convenient, quick and secure.
Check your flight status online through our control center.The information varies according to operational adjustments.
Check your ticket by entering the requested information exactly as it appears on your purchase receipt.
Our online service lets you find out the arrival time, duration and operating days of the flight you're interested in.
If your baggage is delayed you can track it with this worldwide tracing system.
Thinking about you and our commitment to you, wegive you an easy way to apply for a ticket refund.
If you made a refund request through our website, you can see your case status here.
These fare options are available for purchases made from May 16, 2014; the charges for itinerary changes apply from April 15, 2014.
* When traveling with Super Promo fares, the pets in-cabin and pets in the hold services and recommendation apply with double charge. If the passenger has excess baggage or extra pieces the double charge applies.
** If the purchase is made in "Y" class, the Business Class upgrade will be carried out when the purchase is made if there is space in the cabin. Applies for all LifeMiles members.