Charges for optional services

Find out more about some of the products and services that we offer depending on your flight requirements.

Please note that all the following services are subject to the applicable taxes according to the legislation of each country.​

To get to know details about each product or service please check the information in the Travel information.



General information

Product/Service Details of product/Service Charge

Carry-on baggage

One bag plus a personal item

Free

First checked piece

Checked baggage

Free

Second checked piece*

Checked baggage

Free


*This charge applies to some routes.


Oversize, overweight baggage and extra pieces

Flights within Colombia

Applicable to tickets issued by February 29, 2016.

Product/Service Details of product/Service Charge

Oversize

Over 158 cm (62 inches) and less than or equal to 230 cm (90.5 inches).​

COP 100.000 for each piece

Overweight

A maximum excess of 100 lbs. (45 kg) is allowed.

COP 5.000 for each piece

Extra Piece

Weighs less than or equal to 50 lbs. (23 kg) with linear dimensions of up to 158 cm (62 inches).

COP 100.000 for each piece

Weighs over 50 lbs. (23 kg) and less than or equal to 100 lbs. (45 kg) with linear dimensions of 230 cm (90.5 inches).

COP 200.000 for each piece


Oversize, overweight baggage and extra pieces

Flights within Colombia

Applicable to tickets issued from March 1, 2016.

Product/Service Details of product/Service Charge

Oversize

Over 158 cm (62 inches) and less than or equal to 230 cm (90.5 inches).​

COP 100.000 for each piece

Overweight

A maximum excess of 100 lbs. (45 kg) is allowed.

COP 8.000 for each piece

Extra Piece

Weighs less than or equal to 50 lbs. (23 kg) with linear dimensions of up to 158 cm (62 inches).

COP 150.000 for each piece

Weighs over 50 lbs. (23 kg) and less than or equal to 100 lbs. (45 kg) with linear dimensions of 230 cm (90.5 inches).

COP 250.000 for each piece


Oversize, overweight baggage and extra pieces

Flights within Colombia with Super Promo fare

Product/Service Details of product/Service Charge

Oversize

Over 158 cm (62 inches) and less than or equal to 230 cm (90.5 inches).​

COP 200.000 for each piece

Overweight

A maximum excess of 100 lbs. (45 kg) is allowed.

COP 10.000 for each piece

Extra Piece

Weighs less than or equal to 50 lbs. (23 kg) with linear dimensions of up to 158 cm (62 inches).

COP 200.000 for each piece

Weighs over 50 lbs. (23 kg) and less than or equal to 100 lbs. (45 kg) with linear dimensions of 230 cm (90.5 inches).

COP 400.000 for each piece


Oversize, overweight baggage and extra pieces

Flights within Ecuador

Product/Service Details of product/Service Charge

Oversize

Over or equal to 158 cm (62 inches) and less than or equal to 230 cm (90.5 inches)​​.

USD 50 for each piece

Overweight

Over or equal to 24 kg  (51 lb) and less than or equal to 45 kg (100 lb).​

USD 20 for each piece

Extra Piece

Weight less than or equal to 23 kg (50 lb) and dimensions up to 158 cm (62 inches).​

USD 20 for each piece

Weight over than or equal to 23 kg (50 lb) and less than or equal to 45 kg (100 lb) and dimensions up to 230 cm (90.5 inches).​

USD 40 for each piece


Oversize, overweight baggage and extra pieces

Flights within Peru

Product/Service Details of product/Service Charge

Oversize

Over 158 cm (62 inches) and less than or equal to 230 cm (90.5 inches).

USD 50 for each piece

Overweight

A maximum excess of 100 lbs. (45 kg) is allowed.

USD 2.50 per kg

Extra Piece

Weighs less than or equal to 50 lbs. (23 kg) with linear dimensions of up to 158 cm (62 inches).

USD 40 for each piece

Weighs over 50 lbs. (23 kg) and less than or equal to 100 lbs. (45 kg) with linear dimensions of 230 cm (90.5 inches).

USD 70 for each piece


Flights between North America (United States, Mexico and Canada) to South America and the Caribbean​

Type Size/Weight Current charge*

Over​size

Over 158 cm (62 inches) and less than or equal to ​230 cm (90.5 inches)

USD 130  for e​ach piece

Overweig​ht​

Over 23 kg (50 lbs) and less than or equal to 32 kg (70 ​lbs).

USD​ 90** for each piece

Over 32 kg (70 lbs​) and less than or equal to 45 kg (100 lbs).

USD 150 for each piece

Extra​ piece

Less than or equal to 23 kg (50 lbs) and size (when you total the length+width+height) of up​ to 158 cm (62 inches).

US​D 175 for each piece

Over 23 kg (50 lbs) and less than or equal to 32 kg (70 lbs) and size (when you total the length+width+hei​ght) of up to 158 cm (62 inches).

USD ​200 for each piece

Over 33 kg (70 l​bs) and less than or equal to 45 kg (100 lbs) and size (when you total the length+width+height) over 158 cm (62 inches) but less than or equal to 230 cm (90.5 inches)​

USD 250 for each piece


*Plus applicable taxes.

**This charge is not applicable for flights between Brazil and the United States or Canada.


Flights from North America (United States, Mexico and Canada) to Central America, including Panama, (or vice versa)​ 

The following charges apply for tickets issued from February 2, 2015 starting travel on February 2, 2015

Type Size/Weight Current charge*

Oversize

Over 158 cm (62 inches) and less than or equal to 230 cm (90.5 inches)

USD 130 for each piece

Charge by second piece of baggage in flights from North America to San Salvador
(or vice versa)1

Less than or equal to 23 kg (50lb)

USD 30 / CAD 35** For first piece

Charge by second piece of baggage in flights from North America to Central America (or vice versa)2

Less than or equal to 23 kg (50lb)

USD 40 / CAD 45** for first piece

Overweight first or second bags​

Over 23 kg (50 lbs) and less than or equal to 32 kg (70 lbs).

Over 32 kg (70 lbs) and less than or equal to 45 kg (100 lbs).

USD 90*** for first or second piece

 

USD 150*** for first or second piece​

Extra piece

Less than or equal to 23 kg (50 lbs) and size (when you total the length+width+height) of up to 158 cm (62 inches).

USD 150 for each piece

Over 23 kg (50 lbs) and less than or equal to 32 kg (70 ​lbs) and size (when you total the length+width+​height) of up to 158 cm (62 inches).

USD 200 for each piece

Over 32 kg (70 lbs) and less than or equal to 45 kg (100 lbs) and size (when you total the length+width+height) over 158 cm (62 inches) but less than or equal to 230 cm (90.5 inches).

USD 250 for each piece


1 The USD 30 fee does not apply for tickets issued as of March 1, 2016 for routes between Dallas or Miami to San Salvador (both segments).

2 For tickets issued up to January 31, 2016, a charge of USD 30 applies in flights between North America (United States, Canada and Mexico) and the following countries of Central America: Guatemala, Belize, Honduras, Nicaragua, Costa Rica and Panama.

*Plus applicable taxes.

**The second piece will keep its priority status. CAD charges only apply for flights departing from Canada.

***The charges apply individually, if the second piece weighs up to 32 kg (70 lbs) you will only have to pay USD 90 for it.​​


Within Latin America

Product/Service

Details of product/Service

Charge

Oversize

Over 158 cm (62 inches) and less than or equal to 230​ cm (90,5 inches)

USD 130 for each piece

Overweight combined

Weighs over 70 lbs. (32 kg) and less than or equal to 100 lbs. (45 kg)

USD 30 combined weight

​Overweight for piece*

​​Over 50 lbs (23 kg) and less than or equal to 70 lbs (32 kg)

Over 70 lbs (32 kg) and less than or equal to 100 lbs (45 kg)

USD 75 for each piece

USD 150 for each piece

Extra Piece

Weighs less than or equal to 23 kg (50 lbs) and up to 158 cm (62 inches) in combined length, width, and height.

Weighs over 23 kg (50 lbs) and less than or equal to 32 kg (70 lbs) and up to 158 cm (62 inches) in combined length, width, and height.

​Weighs over 32 kg (70 lbs) and less than or equal to 45 kg (100 lb) and combined length, width and height greater than 158 cm (62 inches) but less than or equal to 230 cm (90.5 inches).​

USD 150 each piece


USD 200 each piece


USD 250 each piece


*This charge is in addition to the combined excess fee


For flights within Central America with Super Promo fare

Product/Service

Details of product/Service

Charge

Oversize

Over 158 cm (62 inches) and less than or equal to 230​ cm (90,5 inches)

USD 260 for each piece

Overweight combined

Weighs over 70 lbs. (32 kg) and less than or equal to 100 lbs. (45 kg)

USD 60 combined weight

​Overweight for piece*

​​Over 50 lbs (23 kg) and less than or equal to 70 lbs (32 kg)

Over 70 lbs (32 kg) and less than or equal to 100 lbs (45 kg)

USD 150 for each piece

USD 300 for each piece

Extra Piece

Weighs less than or equal to 23 kg (50 lbs) and up to 158 cm (62 inches) in combined length, width, and height.

Weighs over 23 kg (50 lbs) and less than or equal to 32 kg (70 lbs) and up to 158 cm (62 inches) in combined length, width, and height.

​Weighs over 32 kg (70 lbs) and less than or equal to 45 kg (100 lb) and combined length, width and height greater than 158 cm (62 inches) but less than or equal to 230 cm (90.5 inches).​

USD 300 each piece


USD 400 each piece


USD 500 each piece


*This charge is in addition to the combined excess fee.


From/to America to/from Europe*

Product/Service Details of product/Service Charge

Oversize

To America
Over 158 cm (62 inches) and less than or equal to 230 cm (90.5 inches)

USD 100 for each piece

From Spain
Over 158 cm (62 inches) and less than or equal to 230 cm (90.5 inches)

From London
Over 158 cm (62 inches) and less than or equal to 230 cm (90.5 inches)

EUR 100 for each piece


GPB 60 for each piece

Overweight**

To America
Over 50 lbs. (23 kg) and less than or equal to 70 lbs. (32 kg).

USD 70 for each piece

From Spain
Over 50 lbs. (23 kg) and less than or equal to 70 lbs. (32 kg).

From London
Over 50 lbs. (23 kg) and less than or equal to 70 lbs. (32 kg).​

EUR 50 for each piece

GPB 45 for each piece

Extra Piece

To America
Weighs less or equal than 50 lbs. (23 kg) with linear dimensions of up to 158 cm (62 inches).

USD 200 for each piece

From Spain
Weighs less or equal than 50 lbs. (23 kg) with linear dimensions of up to 158 cm (62 inches).

EUR 150 for each piece

From London 
Weighs less or equal than 50 lbs. (23 kg) with linear dimensions of up to 158 cm (62 inches).​

GPB 120 for each piece

To America
Weighs more than 50 lbs. (23 kg) and less than or equal to 70 lbs. (32 kg) with linear dimensions of up to 230 cm (90.5 inches).


From Spain
Weighs more than 50 lbs. (23 kg) and less than or equal to 70 lbs. (32 kg) with linear dimensions of up to 230 cm (90.5 inches).


From London 
Weighs less or equal than 50 lbs. (23 kg) with linear dimensions of up to 158 cm (62 inches).

USD 270 for each piece



EUR 200 for each piece



GPB 165 for each piece


*Charges may apply to children with tickets issued from March 1, 2016.

**This charge does not apply for travel between Europe and Brazil.​

​General information​

1. Charges for purchases at Avianca.com

Country/Destination

Charge

Applies only for purchases of domestic flights in Colombia

COP 10.000 VAT included




2. Charges for purchases in airports, ticket offices and bank offices *


Country/Destination

Route

Charge

​​Colombia​​ ​

International Routes

From USD 1 to USD 354 USD 15.00

From USD 354 to USD 590 USD 28.00

From USD 590 to USD 944 USD 46.00

More than USD 944 USD 95.00

Domestic Routes

​​One-way  C​​O​P 26.500

Round-trip​ C​​OP 47.900​​​​

*VAT applicable in the country of sale


3. Charges for purchases in airports or ticket offices *


Country/Destination

R​outes​​

Charge

Aruba​​ US​​D 35
​Brazil and Bolivia U​​SD 30

​​​Mexico, Paraguay, Venezuela, El Salvador, Guatem​ala, Costa Rica, Honduras, Belize, Panama, Nicaragua, Argentina, Chile, Cuba, Curacao, Uruguay, Mexico, Canada and United States​.


USD​ 25​​
Dominican Republic

​USD15​​​


Peru

​International Routes

​​US​D 25​

Domestic Routes

​One-way US​D ​​6.30

Round-trip USD 12.60​



​​Ecuador​

Other Routes

USD 2​​5 (Plus​ applicable taxes)

Spain

USD 50 (Plus​ applicable taxes)

Britain

USD 100 (Plus​ applicable taxes)

​​​​​​​​​​​​



Spain​​

Intercontinental route​​s

Business Class​​

81​​ EUR​

Economy Class​​​

​59 EUR​​

Inter-American routes​​ ​

Business Class​​

44 EU​​R​

Economy Class​​

34 EUR​​​

Domestic routes: Colombia, Peru and Guatemala

Business Class​​

22 EUR​​

Economy Class​​

16 ​​​EUR

Other routes (including​ Bus tour ti​​cket) ​

Business Class​​

2​0 EUR​

Economy Class​​

20 ​​EUR​

​Discount tickets for travel agencies or Interline (​50​%, 75%, and 90%)

Business Class​​

12​​ EUR​

Economy Class​​

1​​2 EUR​​

​​​​​​​​​​​







United Kingdom

 

Intercontinental route​​s

Business Class​​

50 G​​BP

Economy Class​​

30 ​​G​​BP​​

Inter-Amer​​ican routes

Business Class​​

50 G​​BP​

Economy Class​​

30 ​​GB​​​P​

Domestic routes: Colo​mbia, Peru, Guatemala​ and Ecuador

Business Class​​

20 GB​​P​

Economy Class​​

15 GBP​​​​​

Ticket delivery​​

15 G​​BP​​​

Tickets issued by UK​​ IATA travel agencies

30  G​BP​​​

Tickets issued​​ by NON-IATA travel agencies

20​​ GBP​​​

Delivery of tickets wit​​h plates from other airlines​

30​ ​​GBP​




Honduras​​​​

Domestic Routes​​

Tickets sold through the call center in San Pedro Sula routes - La Ceiba,Tegucigalpa - Roatan, Tegucigalpa - San Pedro Sula , Tegucigalpa - La Ceiba , Roatan - La Ceiba , on equipment operated c ATR when call does not originate in Honduras​.


USD​25​​



*No taxes included in any of the charges. Some local taxes might be applied.

**VAT charge is already included




4. Voluntary reservation cancellation - voluntary change in tickets (flight, date, time, route)

Fee applies depending on the type of fare purchased.

For flights to and from the United States: when you make a reservation and buy a ticket at any ticket office, call center or through Avianca.com/USA, you may cancel your reservation without penalty and receive a full refund of the amount paid, provided the cancelation is made within 24 hours after purchase, and the reservation was made 7 days prior to departure.


5. Tiquetes LifeMiles award tickets

Taxes according to the route apply.

For purchases in the call center or Sales Offices an administrative fee applies. The administrative fee varies depending on the LifeMiles status, advance purchase and ticket route. For more information, visit LifeMiles.com.


6. From August 1st​, ​2013

Early check-in service fee at sales points: USD 10.00

Charge for reissuing and revalidation service at sales points: USD 10.00



7. Ticket reissue 

A 15 GBP charge is applied for the UK

A 55 EUR charge is applied for the rest of Europe​

 


8. Service fee applies for reissues and validations performed at sales points within Colombia​

COP 24.800​

General information


Product/Service Details of product/Service Charge











Unaccompanied minor/adult service







Flights to and from North America (United States, Canada and Mexico) or Spain

Fare for tickets issued                                       Fare for tickets issued 
up to April 21, 2014                                            from April 22, 2014 

                                                    Fare                        Fare
                                                       
age 5-11​ years         age 12-17 years
                                                           


​      USD 115​​​                                        USD 115                    USD 150   
      EUR 85                                          EUR 85                       EUR 110
      GPB 70                                          GPB 70                       GPB 90

Flights within Latin Ameri​​ca

      USD 90                                         USD 90                       USD 115

Domestic flights in Colombia


Domestic flights in Ecuador

   COP 30.000                                 COP 50.000                COP 100.000


     USD 15                                       USD 15*                   Not available**

Internal domestic flights in Peru

      USD 15                                         USD 25                       USD 50                                             

Internal domestic flights in Guatemala and Honduras

      USD 30                                        USD 30                       USD 30

Pet as checked baggage***

Within Colom​​bia


 

​​For flights within Colombia with a Super Promo fare


​Within Peru


Within Ecuador


International


From / To United States and Canada


​Within Honduras and Guatemala


​For flights within Honduras and Guatemala with a Super Promo fare


COP 95.000 For tickets issued by February 29, 2016.
COP 150.000 For tickets issued from March 1, 2016



COP 190.000 For tickets issued by February 29, 2016.
COP 200.000 For tickets issued from March 1, 2016


USD 60


USD 20


​USD 100


USD 125



​USD 30



USD 60


Within Central América


​For flights within Central América with a Super Promo fare​                       

USD 100


USD 200 

Flights to/from Europe on nonstop routes

USD 200



Pets as hand luggage****

​From / to United States and Canada​


Rest of international routes


Domestic Peru


Domestic Colombia 



​For flights within Colombia with a Super Promo fare

Domestic Ecuador


Within Central America

 

​For flights within Central America with a Super Promo fare



​​Domestic Honduras and Guatemala


​For flights within Honduras and Guatemala with a Super Promo fare

USD 125



USD 100


USD 30


COP 40.000 For tickets issued by February 29, 2016.
COP 50.000 For tickets issued from March 1, 2016
 

 

COP 80.000 For tickets issued by February 29, 2016.
COP 100.000 For tickets issued from March 1, 2016


USD 20



USD 75



USD 150




USD 20



USD 40



Upgrades

For Elite LifeMiles passengers - Complementary upgrades are available. Please check conditions in lifemiles.com

You can purchase an upgrade at the airport on the day of departure, subject to availability, for a fee between USD 99 to USD 650 depending on the route and fare purchased. The upgrade purchase service is not available in all airports.

In Ecuador upgrades are charged between USD 25 and USD 50.​

Surfboards, Kitesurf equipment and hang gliders

Domestic routes in Colombia


Domestic routes in Ecuador

The combination of a piece of baggage and a bag with the sporting equipment with a maximum weight of 50 lbs. (23 kg) is allowed without charge. If you exceed the allowed weight limit, excess charges apply per extra piece as appropriate.

USD 50

Flights between Miami and San Jose, C.R.

USD 100

Flights to and from the United States, Canada and Spain

USD 125

Flights to and from Brazil

USD 50 charge for the first bag; from the second bag onwards there is an additional charge of USD 125 each way per piece up to 70 lbs. (32 kg).

Rest of international flights

USD 100
Each way

Domestic routes in Honduras and Guatemala (Hang gliders are not permitted).

USD 30
Each way

**The service applies for minors between 5 and 12 years.

**The service is not available for minors between 13 and 17 years.​

***On international flights and flights within Colombia this service only applies for pets with a maximum weight of 20 kg and only on flights less than or equal to 2 hours. If the pet weighs more than 20 kg the cargo service will be offered. For routes to/from Spain with connections the service is available if the connecting flight meets the above conditions.

****Transportation in the cabin is only available for dogs and cats on international routes, for domestic routes in Colombia small birds are also allowed.

​​

General information

  Product/Service

Details of product/Service

Charge

  Video (available in our Airbus fleet)

 

In-flight entertainment

Free

  Audio (available in our Airbus fleet)

 

Free

  Video games
  (available on our Airbus fleet)

 

Free

  Reading materials
  (available on-board all our fleet and in VIP lounges)

 

Free

  Headphones
  (available on-board our Airbus fleet)

 

Free

  Services for passengers with disabilities

 

Upon prior request

Free

  In-flight crib service

 

Upon prior request

Free

  In-flight special food and drink

 

Upon prior request

Free

  Blankets and pillows

 
 

Upon prior request

Free

General Information

Product/Service Details of product/Service Charge

Transit without visa (TWOV)

Flights to Mexico

USD 75
Flights from April 9, 2012

If you want to get to know the charges for our optional additional services with our codeshare partner airlines please click bellow.

Iberia - United Airlines - Lufthansa - US Airways - Air Canada