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Save time by checking in when you want to. It's convenient, quick and secure.
Check your flight status online through our control center.The information varies according to operational adjustments.
Check your ticket by entering the requested information exactly as it appears on your purchase receipt.
Our online service lets you find out the arrival time, duration and operating days of the flight you're interested in.
If your baggage is delayed you can track it with this worldwide tracing system.
Thinking about you and our commitment to you, wegive you an easy way to apply for a ticket refund.
If you made a refund request through our website, you can see your case status here.
You now have various options to Check In and earn miles, you can optimize your time and do it online 24 hours before your scheduled flight departure, or if you prefer you can go to one of our quick airline counters.
You can access our Web Check In service on our website 7 days a week from the comfort of your home, or wherever you are.
Once you arrive at the airport check in at any of our counters and request all the additional information you require.
Access our tool from your smartphone and use our Mobile Check In service whenever you want.
Please check the recommendations and restrictions you need to take into account when you're checking in.
With this simple check in method you can use our self service kiosks located at airports around the world.
Find out information that you should keep in mind when you use our service, including availability, recommendations and the general restrictions of each Check In type.