Browse through the main menu using the Tab or arrow keys; go to each section by pressing Enter; browse through the boxes in the menu using the arrow keys or through each of the options using the Tab key.

Unaccompanied minors

We offer assistance and support before, during and after the flight for children from 5 to 17 years old. Assistance to unaccompanied minors begins at the time they are received at the airport and ends when they are safely handed over to the designated person who is responsible for them at their final destination.​

This service does not include medical care and no staff member or collaborator is authorized to supply medicinal products to minors.

Please note the documents required by some countries for minors traveling​.

Before the flight

You must request the service through our call center upon making your reservation and up to 24 hours prior to departure of your flight. Your request must be confirmed both for departure and arrival, since there is a limit of minors accepted per flight.

Learn about the documents required for unaccompanied minors.

At the airport

  • The minor must follow all the instructions provided by our Collaborators during his or her time at the airport.
  • The information (name, official identification number, address and phone number) of the person handing over and receiving the minor must be at hand. Otherwise, the minor will not be transported.
  • The parents or guardians must complete and sign, in legible handwriting, the form for “Transportation of Unaccompanied Minors”, which will be provided by the Collaborators at the airport. The information must be completed before accepting and checking in the minor.
  • The adult accompanying the minor at the airport of origin must be available until departure of the flight is confirmed. Likewise, the person authorized to receive the minor must be available at the destination airport from the scheduled arrival time or until confirmation of the arrival of the flight is confirmed.

Other recommendations

  • The minor must be responsible for handling his or her own carry-on baggage, electronic or valuable items.
  • The minor has the right to the baggage policy available for the route.
  • The minor must wait at the destination airport for our Collaborator to help him or her claim his baggage and accompany him or her to the airport’s exit to be handed to the authorized person at the destination.
  • The minor must wait in the aircraft until he or she can be accompanied by the crew member to disembark.
  • It is important that you verify with the Migration Department of the countries of origin or destination what are the requirements and/or authorizations needed to leaver or enter those countries.

Unaccompanied minor with connection with another airline

Each airline is at liberty to establish the requirements and policies of the services it provides. Therefore, when an unaccompanied minor travels in connection with another airline and those segments are in the same transportation contract, those responsible for the minor must verify the conditions, policies and costs of the service in the other airline (if applicable).

Keep in mind that the service does not apply for reservations with partner and/or codeshare airlines; applies only between Taca Internacional, Lacsa, Taca Peru, Avianca and Aerogal.


Conditions

Unaccompanied minors
The service is mandatory for children between the ages of 5 and 11 years old in all routes.
Unaccompanied minors
Request the service when making the reservation and up to 24 hours before the flight’s departure.
Unaccompanied minors
An adult must be present at the counters of the origin and destination airports.


Unaccompanied minors will not be accepted if:

  • They are under five (5) years old.
  • They are undergoing medical treatment.
  • The information requested in the form is not complete.
  • There is a delay and the minor runs the risk of missing their connecting flight(s).

Minors will be returned to the airport of origin in the following cases:

  • When there are unsolvable problems with their documentation, or the person authorized to receive them at the final destination airport does not show.
  • Minors cannot travel with excess baggage, extra pieces of baggage, or pets (in the cabin or as checked baggage, except when the unaccompanied minor has a disability, in which case a guide dog or an Emotional Support animal is allowed).
  • No overnight stays and/or more than 2 connections are allowed.

Important information

  • A minor between 13 and 17 is not allowed to take charge of another child aged between 0 and 12 years old, unless they are the child’s parent.
  • The service is compulsory on all routes for children between 5 and 11 years old (up to one day before their 12th birthday).
  • The service is optional for minors between 12 and 17 years old.

Fares

The following charges apply for tickets issued as of September 1, 2016

Region

Fare for ages from 5 to 17 years old

​​Flights within Colombia

COP 50.000​

​​Flights within Ecuador

​USD 15

​​Flights within Peru

​USD 25

​Flights within Latinoamerica

​USD 100

International flights (Europa, Estados Unidos y Canadá)​​​​​​​​​​​​​​​​

​USD 115
EUR 100
GBP 90

​Flights within Guatemala and Honduras​​

​USD 30

Specification

  • The charges apply per route (Origin – Destination and do not apply to connecting flights).
  • The charges apply to both Business and Economy Class​ cabins.
  • The charges apply for each minor traveling, regardless if they are included in the same booking or are siblings.
  • These charges may change without prior notice.

None of the charges include taxes, some local taxes may apply.

Brazilian Minors

If the minor is traveling with one parent

If only one parent is traveling with the minor, judicial authorization obtained in a juvenile court must be presented. This authorization must include the legally approved signatures of both parents. To obtain this authorization you must file the following documents with the court:

  • Proof of residence.
  • Passport of the minor.
  • Copies of pages 1, 2 and 3 of the child's passport.
  • Original and a copy of the ID Card and Taxpayer Registration Card (Brazilian Cadastro de Pessoas Físicas or CPF) of both the mother and father.

If the minor is traveling alone

In this case you must present an authorization letter, which does not necessarily need to have been endorsed by a judge, where the approval to leave the country is clearly expressed. This approval letter must be accompanied by the full names and ID numbers, as well as their recognized signatures, of each parent.

Download the authorization form for international travel​

​​​​

Please keep in mind the documents required for minors traveling to and from the United Kingdom. ​