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​Fare Options

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Check the characteristics and conditions that apply for flights within Colombia.​​


 
Benefits /
Fare Options
Super PromoThe fare you need to take advantage of right now. PromoThe low fare which treats you right. EconoThe economy fare that gives you more. FlexiThe fare with a range of benefits and possibilities. Business PromoThe fare with maximum comfort and exclusivity at an excellent price. BusinessThe fare with maximum comfort and total flexibility.
Cabin type Economy Economy Economy Economy Business Business
Class U/T S/W/Z P/O/L/K E/A/V/Q/H/M/B/Y D/J C
Itinerary changes,
date, flight, route or class
Allowed paying a fee of COP 110,000* before or after starting travel. Pay penalty plus the fare difference. llowed paying a fee of COP 85.000**  before or after starting travel. Pay penalty plus the fare difference. Allowed paying a fee of COP 60.000* before or after starting travel. Pay penalty plus the fare difference. Allowed without additional charge. Pay the fare difference. Allowed paying a fee of COP 50.000 before or after starting travel. Pay penalty plus the fare difference. Allowed without extra charge.
Refundable Non-refundable Refundable with a charge of 
COP 100.000.
Refundable with a charge of 
COP 70.000.
Refundable without charges. Refundable with a charge of 
COP 70.000.
Refundable without charges.
Earlier flight at airport Not allowed*** Not allowed*** COP 50.000 charge. Without charge or fare difference. COP 50.000 charge. Without charge or fare difference.
Percentage of LifeMiles accumulated 25% 100% 100% + 25% 100% + 50% 100% + 50% 100% + 100%
Qualifying segments for LifeMiles Elite status 0 1 1 2 2 3
Upgrade option Not applicable Not applicable Applies for LifeMiles Elite members. Applies for LifeMiles Elite members. Not applicable Not applicable
Purchase of upgrades with miles or paying Not applicable Applies for paid upgrades only. Applies Applies Not applicable Not applicable
Free baggage allowance in the haul One piece with a maximum weight of 23 kg (50 lbs). One piece with a maximum weight of 23 kg (50 lbs). One piece with a maximum weight of 23 kg (50 lbs). One piece with a maximum weight of 23 kg (50 lbs). Two pieces with a maximum weight of 32 kg (70 lbs) each. Two pieces with a maximum weight of 32 kg (70 lbs) each.
Seat preselection
(upon purchase)
Not applicable**** Applies Applies Applies Applies Applies
*Applies for tickets issued as of October 28, 2016. For tickets issued until October 27, 2016, the charge is COP 100,000 for Super Promo and COP 50,000 for Econo.

**Applies for tickets issued as of March 1st, 2016. For tickets issued up to February 29th, 2016, a fee of COP 75,000 will be charged.

***Itinerary Change conditions apply.

****This option applies when performing check in​ through any electronic method.

Learn about our conditions to cancel your reservation, request a reimbursement, desist from a trip or exercise your retraction right.
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