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Fare Options​

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Check the characteristics and conditions that apply for flights to and from Europe.​

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Benefits /
Rate Options
PromoThe low fare which treats you right. EconoThe economy fare which gives you more. FlexiThe fare with a range of benefits and possibilities. Super FlexiThe fare with the greatest flexibility for changes without extra charges. Business PromoBusinessThe fare that gives you maximum comfort and exclusivity at an excellent price. BusinessThe fare with maximum comfort and total flexibility.
Class Economy Economy Economy Economy Business Business
Itinerary changes,
date, flight, route or class*
To Europe USD 180.

From Europe
EUR 130 / GBP 108.

Penalty plus fare difference.
To Europe USD 180.

From Europe
EUR 130 / GBP 108.

Penalty plus fare difference.
To Europe USD 180.

From Europe
EUR 130 / GBP 108.

Penalty plus fare difference.
Without extra cost plus fare difference. To Europe USD 180.

From Europe
EUR 130 / GBP 108.

Penalty plus fare difference.
Without extra cost plus fare difference.
Refundable Non-refundable** (Except origin Brazil and Venezuela with an extra charge). Refundable

To Europe USD 200.

From Europe EUR 150 / GBP 123.
Refundable

To Europe USD 200.

From Europe EUR 150 / GBP 123.
Refundable (no charges) (Except origin Venezuela with an extra charge). Refundable

To Europe USD 200.

From Europe EUR 150 / GBP 123.
Refundable (no charges) (Except origin Venezuela with an extra charge).
Percentage of LifeMiles accumulated 50% 100% 100% + 25% 100% + 50% 100% + 50% 100% + 100%
Upgrade option Applies to LifeMiles Diamond members***. Applies to LifeMiles Diamond members***. Applies to LifeMiles Diamond members***. Applies to LifeMiles Diamond members***. Not applicable Not applicable
Free allowed Baggage in the haul 2 pieces of 23 kg (50 lbs) each one. 2 pieces of 23 kg (50 lbs) each one. 2 pieces of 23 kg (50 lbs) each one. 2 pieces of 23 kg (50 lbs) each one. 2 pieces of 32 kg (70 lbs) each one. 2 pieces of 32 kg (70 lbs) each one.
Seat preselection
(upon purchase)
Not applicable**** Applicable Applicable Applicable Applicable Applicable
*Applies for tickets issued as of October 28, 2016. For tickets issued until October 27, 2016, the charge is USD 170 to Europe and EUR 120 / GBP 98 from Europe for Promo, Econo, Flexi and Business Class Promo.

**The ticket can be used for future travel fr the same person. Charges may apply.

***Automatic upgrades for Diamond members status only on specific flights and routes:
Flights: AV14, AV15, AV16, AV17.
Routes: Cali-Madrid and Medellin-Madrid round-trip.

****This option applies when performing check in through any electronic method.

Learn about our conditions to cancel your reservation, request a reimbursement, desist from a trip or exercise your retraction right.
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