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Gift Card

It works like a prepaid card with which you can purchase several of our products and services.​​

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Below, you may find more information on how to acquire this product in Colombia and Spain.


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Gift Card in Colombia​​


Exchange the following products with your gift card.

  • Airplane tickets on routes operated by Avianca.

  • Avianca Tours Plans.

  • LifeMiles miles.

  • Avianca Store products.

  • Payment of penalties for changes on Avianca tickets.

  • Additional baggage.

  • Some of the Avianca Travel Smart products and services.

In Colombia, you may purchase and redeem the Gift Card at our sales offices, at travel agencies or at the Avianca Store. Review the following conditions.

  • The value you charge to your card may be redeemed immediately after the purchase.
  • The Gift Card is valid for one year after the date of purchase.
  • The value charged to the Gift Card may vary between 50,000 to 1,000,000 Colombian Pesos (COP).
  • The Gift Card may be used up to its total value. The card is not rechargeable.
  • You do not need a bank account to purchase it.
  • We do not charge a value for each transaction.

Terms and Conditions.

To find out more about this Avianca Travel Smart product, check the terms and conditions.



Products and Services you may purchase
Issuance of the Gift Card
Use of the Gift Card
Validity of the Gift Card
Take care of your Gift Card

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​Gift Card in Spain

In Spain, purchase the following services with the Gift Card.

To purchase your Gift Card, visit our sales offices​ in Spain or write to us at info.europa@avianca.com.

Should you choose the second option, we will deliver the voucher to the address you indicate within 7 days*. If you wish, we can include a legend.


Use of the Gift Card in Spain

  • The card is not rechargeable and may only be used once. Available values are 20, 50, 100 and 200 euros.

  • The card may only be activated before it is used at our offices.

  • If you want to use it at airport offices, the service is only available at the Adolfo Suarez airport in Madrid and the El Prat Airport in Barcelona.

Terms and Conditions

If you wish to find out more information about the gift voucher, review the terms and conditions.​


Take care of your Gift Card
Before using your Gift Card
Use of the Gift Card
Validity of the Gift Card
Reimbursements
Where to purchase the Gift Card
Returns
Rejection of the Gift Card
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