Charges for optional services

Find out more about some of the products and services that we offer depending on your flight requirements.

Please note that all the following services are subject to the applicable taxes according to the legislation of each country.​

To get to know details about each product or service please check the information in the Travel information.


General information

Product/Service Details of product/Service Charge

Carry-on baggage

One bag plus a personal item

Free

First checked piece

Checked baggage

Free

Second checked piece

Checked baggage

Free


Oversize, overweight baggage and extra pieces

Flights within Colombia

Product/Service Details of product/Service Charge

Oversize

Over 158 cm (62 inches) and less than or equal to 230 cm (90.5 inches).​

COP 100.000
For each piece

Overweight

A maximum excess of 100 lbs. (45 kg) is allowed.

COP 5.000
For each piece

Extra Piece

Weighs less than or equal to 50 lbs. (23 kg) with linear dimensions of up to 158 cm (62 inches).

COP 100.000
For each piece

Weighs over 50 lbs. (23 kg) and less than or equal to 100 lbs. (45 kg) with linear dimensions of 230 cm (90.5 inches).

COP 200.000
For each piece


Oversize, overweight baggage and extra pieces

Flights within Ecuador

Product/Service Details of product/Service Charge

Oversize

Over or equal to 158 cm (62 inches) and less than or equal to 230 cm (90.5 inches)​​.

USD 50
For each piece

Overweight

Over or equal to 24 kg  (51 lb) and less than or equal to 45 kg (100 lb).​

USD 20
For each piece

Extra Piece

Weight less than or equal to 23 kg (50 lb) and dimensions up to 158 cm (62 inches).​

USD 20
For each piece

Weight over than or equal to 23 kg (50 lb) and less than or equal to 45 kg (100 lb) and dimensions up to 230 cm (90.5 inches).​

USD 40
For each piece


Oversize, overweight baggage and extra pieces

Flights within Peru

Product/Service Details of product/Service Charge

Oversize

Over 158 cm (62 inches) and less than or equal to 230 cm (90.5 inches).

USD 50
For each piece

Overweight

A maximum excess of 100 lbs. (45 kg) is allowed.

USD 2.50
Per kg

Extra Piece

Weighs less than or equal to 50 lbs. (23 kg) with linear dimensions of up to 158 cm (62 inches).

USD 40
For each piece

Weighs over 50 lbs. (23 kg) and less than or equal to 100 lbs. (45 kg) with linear dimensions of 230 cm (90.5 inches).

USD 70
For each piece


​​










Product/Service
 

Flights between North America (United States, Mexico and Canada) to South America and the Caribbean​​

The following charges apply for tickets issued from May 1, 2014​

 
Details of product/Service











Charge**

Oversize

Larger than 158cm (62 inches) and less than or equal to 230cm​ (90.5 inches).​

US​D 130
For each piece

Overweight

Over 50 lbs. (23 Kg) and less than 70 lbs. (32kg).

USD 90
***for each piece

Over 70 lbs. (32kg) and less than 100 lbs. (45kg).

USD 150
For each piece

Extra Piece

Weight less than or equal to 50 lbs. (23kg) and size of up to 158cm (62 inches).

USD 175
For each piece

Weight over 50 lbs. (23kg) and less than or equal to 70 lbs. (32 kg) and size of up to 158 cm (62 inches).

USD 200
For each piece

Weight over 70 lbs. (32kg) and less than or equal to 100 lbs. (45 kg) and size of up to 158 cm (62 inches).

USD 250
For each piece



**Plus applicable taxes.

***This charge does not apply for travel between the United States and Brazil.​


 

Flights from North America (United States, Mexico and Canada) to Central America (or vice versa)​ 

The following charges apply for tickets issued up to February 01, 2015


Product/Service Details of product/Service Charge

Oversize

Over 158 cm (62 inches) and less than or equal to 215 cm (85 inches).​​

USD 130
For each piece

Overweight in free baggage allowance

2 pieces of up to 23 kg (50 lbs) each.


2 pieces of up to 27 kg (60 lbs) each.

 

 

2 pieces of up to 32 kg (70 lbs) each.

 

 
2 pieces of up to 45 kg (100 lbs) each.​​

USD 30** for both pieces 

USD 60
for both pieces

USD 90 for both pieces

USD 300 for both pieces



Extra Piece

Weighs less than or equal to 50 lbs. (23 kg) with linear dimensions of up to 158 cm (62 inches).

USD 150
For each piece

Weighs over 50 lbs. (23 kg) and less than or equal to 70 lbs. (32 kg) with linear dimensions of up to 158 cm (62 inches).

USD 200
For each piece

Weighs over 70 lbs. (32 kg) and less than or equal to 100 lbs (45 kg) with linear dimensions of over 158 cm (62 inches) but less than or equal to 215 cm (85 inches).

USD 250
For each piece

​*Plus applicable taxes.
**
The charge does not apply to flights between Dallas or Miami and El Salvador from november 15, 2014 to enero 15, 2015. 


Flights from North America (United States, Mexico and Canada) to Central America (or vice versa)​ 

The following charges apply for tickets issued from February 02, 2015 starting travel on February 02, 2015


Product/Service Details of product/Service Charge

Oversize

Over 158 cm (62 inches) and less than or equal to 215 cm (85 inches).​​

USD 130
For each piece

​Charge for second piece

​Less than or equal to 50 lbs. (23 kg) 

​USD 30** for first piece

Overweight first or second ba​gs

Over 50 lbs. (23 Kg) and less than 70 lbs. (32kg).




Over 70 lbs. (32kg) and less than 100 lbs. (45kg)

USD 90 

***for first or second piece

 

USD 150 

***for first or second piece​

​​


Extra Piece

Weighs less than or equal to 50 lbs. (23 kg) with linear dimensions of up to 158 cm (62 inches).

USD 150
For each piece

Weighs over 50 lbs. (23 kg) and less than or equal to 70 lbs. (32 kg) with linear dimensions of up to 158 cm (62 inches).

USD 200
For each piece

Weighs over 70 lbs. (32 kg) and less than or equal to 100 lbs (45 kg) with linear dimensions of over 158 cm (62 inches) but less than or equal to 215 cm (85 inches).

USD 250
For each piece


​*Plus applicable taxes.
**The second piece will keep its priority status .
***
The charges apply individually, if the second piece weighs up to 32 kg (70 lbs) you will only have to pay USD 90 for it.​​



To America and from Europe

Product/Service Details of product/Service Charge

Oversize

To America
Over 158 cm (62 inches) and less than or equal to 230 cm (90.5 inches).

USD 100
For each piece

From Spain
Over 158 cm (62 inches) and less than or equal to 230 cm (90.5 inches).


From London
Over 158 cm (62 inches) and less than or equal to 230 cm (90.5 inches).

EUR 100
For each piece


GPB 60
For each piece

Overweight

To America
Over 50 lbs. (23 kg) and less than or equal to 70 lbs. (32 kg).

USD 70
For each piece

From Spain
Over 50 lbs. (23 kg) and less than or equal to 70 lbs. (32 kg).


From London
Over 50 lbs. (23 kg) and less than or equal to 70 lbs. (32 kg).​


EUR 50
For each piece


GPB 45
For each piece

Extra Piece

To America
Weighs less or equal than 50 lbs. (23 kg) with linear dimensions of up to 158 cm (62 inches).

USD 200
For each piece

From Spain
Weighs less or equal than 50 lbs. (23 kg) with linear dimensions of up to 158 cm (62 inches).

EUR 150

For each piece

From London 
Weighs less or equal than 50 lbs. (23 kg) with linear dimensions of up to 158 cm (62 inches).​

GPB 120
For each piece

To America
Weighs more than 50 lbs. (23 kg) and less than or equal to 70 lbs. (32 kg) with linear dimensions of up to 230 cm (90.5 inches).


From Spain
Weighs more than 50 lbs. (23 kg) and less than or equal to 70 lbs. (32 kg) with linear dimensions of up to 230 cm (90.5 inches).


From London 
Weighs less or equal than 50 lbs. (23 kg) with linear dimensions of up to 158 cm (62 inches).

USD 270
For each piece



EUR 200
For each piece



GPB 165
For each piece


 

Within Latin America



Product/Service> Details of product/Service Charge

Oversize

Over 158 cm (62 inches) and less than or equal to 215​ cm (85 inches).

USD 130
For each piece

Overweight combined

Weighs over 70 lbs. (32 kg) and less than or equal to 100 lbs. (45 kg).

USD 30
combined weight

Weighs over 100 lbs. (45 kg) and less than or equal to 130 lbs. (60 kg).

USD 140
combined weight

Weighs over 130 lbs. (60 kg) and less than or equal to 160 lbs. (75 kg).

USD 210
combined weight

Weighs over 160 lbs. (76 kg) and less than or equal to 200 lbs. (90 kg).

USD 280
combined weight

​Overweight for piece

​​Over 50 lbs (23 kg) and less than or equal to 70 lbs (32 kg)



Over 70 lbs (32 kg) and less than or equal to 100 lbs (45 kg)

​USD 75 for each piece


​USD 150 for each piece

Extra Piece

 

Weighs less than or equal to 23 kg (50 lbs) and up to 158 cm (62 inches) in combined length, width, and height.​

 


USD 150
each piece

Weighs over 23 kg (50 lbs) and less than or equal to 32 kg (70 lbs) and up to 158 cm (62 inches) in combined length, width, and height.​

 

USD 200
each piece

Weighs over 32 kg (70 lbs) and less than or equal to 45 kg (100 lb) and combined length, width and height greater than 158 cm (62 inches) but less than or equal to 230 cm (90.5 inches).​

 

USD 250
each piece



*Charge does not apply for travel between North America and Brazil.​​​​​​

​​​​​​​​

General information

Reservation charge on Avianca.com

Applies only for purchases of domestic flights in Colombia.​     ​       COP 17.000

Purchases thru Reservations or Ticket Offices

 

​Ecuador, Mexico, Paraguay, Venezuela, El Salvador, Guatem​ala, Costa Rica, Honduras, Belize, Panama, Nicaragua, Argentina, Chile, Cuba, Curacao, Uruguay, United States​.

USD25

Aruba​

​USD35

​Brazil and Bolivia

​USD30

​Dominican Republic

USD15
 

Perú:

 

​International Routes​​​​

​USD25

​Domestic Routes

​One-way                           USD6.30

Round-trip                         USD12.60


Colombia:

​International Routes​​​

​From USD1 to USD354           USD15.00

From USD354 to USD590       USD28.00

From USD590 to USD944       USD46.00

More than USD944                USD95.00

​Domestic Routes

​One-way                               COP 27.671

Round-trip                             COP 50.257

 ​


Ecuador:

​International Routes​​​

USD 25 (Plus​ applicable taxes)

​Domestic Routes

USD 10 (Plus​ applicable taxes)​

 ​

 

For purchases in other countries other charges can apply, contact reservations to find out the applicable charge for your country of purchase.

Voluntary reservation cancellation - voluntary change in tickets (flight, date, time, route)

Fee applies depending on the type of fare purchased.

For flights to and from the United States: when you make a reservation and buy a ticket at any ticket office, call center or through Avianca.com/USA, you may cancel your reservation without penalty and receive a full refund of the amount paid, provided the cancelation is made within 24 hours after purchase, and the reservation was made 7 days prior to departure.

LifeMiles award tickets

Taxes according to the route apply.

For purchases in the call center or Sales Offices an administrative fee applies.

The administrative fee varies depending on the LifeMiles status, advance purchase and ticket route. For more information, visit LifeMiles.com.

From August 1st

Early check-in service fee at sales points: USD 10.00

Charge for reissuing and revalidation service at sales points: USD 10.00

Service fee applies for reissues and validations performed at sales points within Colombia

A COP 24,800

General information


Product/Service Details of product/Service Charge











Unaccompanied minor/adult service







Flights to and from North America (United States, Canada and Mexico) or Spain

Fare for tickets issued                                       Fare for tickets issued 
up to April 21, 2014                                            from April 22, 2014 

                                                                   Fare                        Fare    
                                                            age 5-11​ years         age 12-17 years


​USD 115​​​                                                    USD 115                     USD 150   
EUR 85                                                      EUR 85                       EUR 110
GPB 70                                                      GPB 70                       GPB 90

Flights within Latin Ameri​​ca

USD 90                                                ​      USD 90                       USD 115

Domestic flights in Colombia


Domestic flights in Ecuador

COP 30.000                                               COP 50.000                COP 100.000


USD 15                                                      USD 15*                   Not available**

Internal domestic flights in Peru

USD 15                                                      USD 25                       USD 50                                             

Internal domestic flights in Guatemala and Honduras

USD 30                                                      USD 30                       USD 30

Pet as checked baggage***

Within Colom​​bia


 

​​For flights within Colombia with a Super Promo fare


​Within Peru


Within Ecuador


International


From / To United States and Canada


​Within Honduras and Guatemala


​For flights within Honduras and Guatemala with a Super Promo fare


COP 80.000 (Applies for tickets issued up to April 21, 2014)
COP 85.000 (Applies for tickets issued from April 22, 2014) 



COP 160.000 (Applies for tickets issued up to April 21, 2014)
COP 170.000 (Applies for tickets issued from April 22, 2014)


USD 60 (COP 120.000)


USD 20 (COP 40.000)​


​USD 100 (COP 200.000)


USD 125 (COP 250.000)​



​USD 30 (COP 60.000)



USD 60 (COP 120.000)


Within Central América


​For flights within Central América with a Super Promo fare​                       

USD 100 (COP 200.000)


USD 200 (COP 400.000)

Flights to/from Europe on nonstop routes

Less than or equal to 25 kg.
USD 200

Between 26 kg (57 lbs.) and 32 kg (70 lbs.)
USD 400

Greater than or equal to 33 kg (71 lbs.) and 45 kg (100 lbs.)
USD 600

Pets as hand luggage****

​From / to United States and Canada​


Rest of international routes


Domestic Peru


Domestic Colombia 



​For flights within Colombia with a Super Promo fare

Domestic Ecuador


Within Central America

 

​For flights within Central America with a Super Promo fare



​​Domestic Honduras and Guatemala


​For flights within Honduras and Guatemala with a Super Promo fare

USD 125 (COP 250.000)



USD 100 (COP 200.000)


USD 30 (COP 60.000)


COP 20.000 (Applies for ticket issued up to April 21, 2014)
COP 35.000 (Applies for ticket issued from April 22, 2014)

 

 

COP 40.000 (Applies for ticket issued up to April 21, 2014)
COP 70.000 (Applies for ticket issued from April 22, 2014)​


USD 20 (COP
40.000)


USD 75 (COP 150.000)



USD 150 (COP 300.000)




USD 20 (COP 40.000)



USD 40 (COP 80.000)



Upgrades

For Elite LifeMiles passengers - Complementary upgrades are available. Please check conditions in lifemiles.com

You can purchase an upgrade at the airport on the day of departure, subject to availability, for a fee between USD 99 to USD 650 depending on the route and fare purchased. The upgrade purchase service is not available in all airports.

In Ecuador upgrades are charged between USD 25 and USD 50.​

Surfboards, Kitesurf equipment and hang gliders

Domestic routes in Colombia


Domestic routes in Ecuador

The combination of a piece of baggage and a bag with the sporting equipment with a maximum weight of 50 lbs. (23 kg) is allowed without charge. If you exceed the allowed weight limit, excess charges apply per extra piece as appropriate.

USD 50

Flights between Miami and San Jose, C.R.

USD 100

Flights to and from the United States, Canada and Spain

USD 125

Flights to and from Brazil

USD 50 charge for the first bag; from the second bag onwards there is an additional charge of USD 125 each way per piece up to 70 lbs. (32 kg).

Rest of international flights

USD 100
Each way

Domestic routes in Honduras and Guatemala (Hang gliders are not permitted).

USD 30
Each way

**The service applies for minors between 5 and 12 years.

**The service is not available for minors between 13 and 17 years.​

***On international flights and flights within Colombia this service only applies for pets with a maximum weight of 20 kg and only on flights less than or equal to 2 hours. If the pet weighs more than 20 kg the cargo service will be offered. For routes to/from Spain with connections the service is available if the connecting flight meets the above conditions.

****Transportation in the cabin is only available for dogs and cats on international routes, for domestic routes in Colombia small birds are also allowed.

​​

General information

  Product/Service

Details of product/Service

Charge

  Video (available in our Airbus fleet)

 

In-flight entertainment

Free

  Audio (available in our Airbus fleet)

 

Free

  Video games
  (available on our Airbus fleet)

 

Free

  Reading materials
  (available on-board all our fleet and in VIP lounges)

 

Free

  Headphones
  (available on-board our Airbus fleet)

 

Free

  Services for passengers with disabilities

 

Upon prior request

Free

  In-flight crib service

 

Upon prior request

Free

  In-flight special food and drink

 

Upon prior request

Free

  Blankets and pillows

 
 

Upon prior request

Free

General Information

Product/Service Details of product/Service Charge

Transit without visa (TWOV)

Flights to Mexico

USD 75
Flights from April 9, 2012

If you want to get to know the charges for our optional additional services with our codeshare partner airlines please click bellow.

Iberia - United Airlines - Lufthansa - US Airways - Air Canada