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Suggestions or claims​ form

If you wish to file a claim, download and fill out the Claim Form and go to the attach files.


  • Centro Administrativo Avianca
  • Client Relations Division
  • Avenida Calle 26 No. 59-15
  • Bogota – Colombia

San Salvador

  • TACA International Airlines, S.A.
  • Client Relations Division
  • Avenida El Espino between Boulevard Sur and Calle El Almendro
  • Urbanización Madre Selva, Antiguo Cuscatlán La Libertad