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Save time by checking in when you want to. It's convenient, quick and secure.
Check your flight status online through our control center.The information varies according to operational adjustments.
Check your ticket by entering the requested information exactly as it appears on your purchase receipt.
Our online service lets you find out the arrival time, duration and operating days of the flight you're interested in.
If your baggage is delayed you can track it with this worldwide tracing system.
Thinking about you and our commitment to you, wegive you an easy way to apply for a ticket refund.
If you made a refund request through our website, you can see your case status here.
Avianca offers you products and services to meet your every need. Here you’ll find information about your trip to ensure your flight is an experience that exceeds your expectations.
Be fully prepared for your trip, taking into account all the rules and regulations that apply to your flight. Find out about the different service options Avianca offers you.
Get to know our hubs and the characteristics of our modern fleet. Save time by using the electronic Check In platform and enjoy excellent service in our modern VIP Lounges before you fly.
We’re always looking for new ways to give you the best travel experience, which is why we offer you a wide range of in-flight services to make it a truly memorable trip.
Group Travel programs, the Corporate Travel program, conference and convention travel, LifeMiles and Airpass; will all help you make your flight plans.