remember to have all the documentation required by the authorities in order, both when leaving the country of origin and on entering the destination country. Keep in mind that the authorities may open and seize
your baggage, even when it has
been shrink wrapped and without
you needing to be present.
Regardless of the type of item you choose to
store your belongings: suitcase, box, etc., you must place your name and address on the outside to facilitate identification.
When you’re packing
- Put the heaviest items at the bottom of the suitcase, to avoid wrinkling your clothes.
- Put your shoes in small plastic bags, this will prevent grease and dust soiling your clothes.
- Place liquids (shampoo, lotions and cosmetics) in plastic containers and in a plastic bag in case they spill.
- Do not put fragile items in your baggage. Breakage or damage to these items may be unavoidable. Due to the amount of space in the aircraft hold, bags may be placed on top of one other, and although baggage is secured with nets, they may move during flight due to the aircraft trajectory.
- Choose suitcases and bags that conform to the standards required by the airlines for your safety and comfort.
- Remove the tags from previous flights.
- Identify your baggage on the inside and outside with your name, address, city, country and phone number, including the area code (of your city of origin or destination, depending on your preference).
- Prevent any incident using the security seals we can supply you in the service modules.
- Verify that the number of bag tags corresponds to the number of checked bags and kept them with you through to your destination.
- Poorly packaged items may be received with a Limited Liability label.
airports where it is permitted, and if the authorities allow it, baggage can be
checked in a maximum of 4 hours prior to the scheduled flight departure
Where customs regulations permit, baggage will be checked to the final destination. In some cases on international routes when you have connecting flights (especially in the United States), even though your baggage is checked to the final destination, you’ll have to claim it, go through customs and redeliver it to the Airline.
At the baggage claim
- For your safety never agree to claim, look after or take any baggage that is not your own.
- Claim your baggage as soon as you arrive at your destination airport. Make sure the baggage tag matches the one you received at check in.
- If you cannot locate your baggage on arrival, you must notify a member of the baggage staff before leaving the airport. They will explain the baggage delivery process and give you a local phone number so you can get information about the status of your baggage.