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Save time by checking in when you want to. It's convenient, quick and secure.
Check your flight status online through our control center.The information varies according to operational adjustments.
Check your ticket by entering the requested information exactly as it appears on your purchase receipt.
Our online service lets you find out the arrival time, duration and operating days of the flight you're interested in.
You'll soon be able to use our Web tool. Until then please feel free to use our call center option.
If your baggage is delayed you can track it with this worldwide tracing system.
Thinking about you and our commitment to you, wegive you an easy way to apply for a ticket refund.
Avianca Travel Insurance is a comprehensive package of passenger assistance offered by ACE-AXA, operating worldwide, 24 hours, 7 days a week, providing cover in the destination you choose.
The Avianca Travel Insurance program is
available for passengers up to 85 years of age. Cover for travel in
Colombia is offered from just COP 15,800, for travel in Latin America
from USD 19.99 and for the rest of the world from only USD 30.99.
Find out more about the premiums and coverage.
You can also purchase the product at Avianca sales offices in Colombia, El Salvador or by contacting the call center option 1-1-1.