By disposition of the Aeronautical Authorities, all carry-on baggage that has the following characteristics may not be transported in the cabin and must be checked as free allowed baggage*:
If it exceeds the abovementioned weight and dimensions.
If it may not be transported in the upper compartments or under the front seat, due to irregular shape.
These restrictions may be applied after boarding. Transportation of this baggage in the same flight is not guaranteed, as it should have been presented at the counter upon check-in.
Avianca is not responsible for Items and/or carry-on baggage that does not comply with the allowed baggage Policy or that has been retained by security controls at the airport.
Important regulations for flights to the United States of America
When travelling to the United States of America, the battery of your mobile device must be fully charged before boarding. Otherwise, you may not board the plane and you must undergo additional inspection.
This requirement is part of a new regulation determined by the Transportation Security Administration.
For flights leaving the United States of America, the only carry-on baggage policy for all Passengers, with no exceptions, is one (1) 10-kilogram (22 lb) piece, with dimensions that do not exceed 115 lineal centimeters (45 inches). You may also take an additional item.
Transportation of special baggage
If you wish to transport items that need special treatment, such as works of art, musical instruments or baby carriages, check our special baggage section.
*A registration password will be given.