Our awards and acknowledgements

Your preference inspires us to reach excellence. Discover the awards we have earned thanks to you.
 

 

Featured acknowledgements


We are proud to be the Best Airline in Latin America. We obtained this acknowledgment at the 2017 TripAdvisor Travelers’ Choice Awards. 500 airlines from around the globe participated in this event. 


More than 10000 travelers, members of the Consumers and Users Organization chose us as the second-best airline in the world. This acknowledgement was obtained for our check-in, boarding, punctuality, personnel and price-quality ratio.

Other acknowledgements​​

Learn about the awards we have received in different categories.

Best service

 Find out the awards we have received for the quality of our customer service.

2017

Best Airline in Latin America - TripAdvisor Travelers' Choice Awards.

2016

Best Airline in South America and Latin America – Business Traveler North America Magazine.

We are one of the best airlines in the world – Condé Nast Traveler Magazine.

2015

Best Airline in South America and Latin America – Business Traveler North America Magazine.

Best Airline and Best Service Team in Central America and the Caribbean – Skytrax Awards.

2014

Best Airline in South America – Business Traveler Awards.

Best Airline and Best Service Team in Central America and the Caribbean – Skytrax Awards.

2013

Best Company in Customer Service Labor and Management – Ibero-American Social Media Awards. 

South American Airlines with Best Onboard Service – Skytrax World Airline Awards.

2012

Best Company in Customer Service Labor and Management - Ibero-American Social Media Awards.

E-commerce leader

  Find out about the awards we have received for online business.

2016

Acknowledgement at the E-commerce and Online Business Hall of Fame – eCommerce Awards.

2015

E-Commerce Leader in the Tourism Industry in Colombia - eCommerce Awards Colombia.

2014

E-Commerce Leader in the Tourism Industry in Colombia - eCommerce Awards Colombia.

Best E-commerce Initiative in Colombia - Colombia Online Awards.

2013

E-Commerce Leader in the Tourism Category in Colombia – eCommerce Awards Latin America.

E-Commerce Leader in the Tourism Category in Latin America – eCommerce Awards Latin America.

2012

Leadership and Support of Development of E-commerce and Internet Business in Colombia – eCommerce Awards Colombia.

2010

E-Commerce Company of the Year - eCommerce Awards Colombia.

Technology leader

  Find out about the awards we have obtained thanks to our innovation.

2015

Transform - Red Hat Innovation Awards.

Tourism leader

  Discover the acknowledgements we have received for being a reference in the travel industry.

 

2015

Best Airline in South America – World Travel Awards.