Travel to and from the United States

For all your trips to and from, or within, the territory of the United States, your booking must contain the exact information as shown on your Passport. The TSA (Transportation Security Administration) requires that all reservations include:

  • Names and Last Name(s) exactly as they appear on your passport
  • Date of birth
  • Gender

During check in for boarding at the departure airport, the TSA will determine in real-time, whether the registered information matches the booking information and if it meets the required conditions.

If the information is not the same the TSA will deny access to the air service, regardless of the airline.

Both the authorities and us as airlines have mechanisms to safeguard the privacy of your personal details.

For more information you can check TSA​ or directly with the Department of Transportation, Aviation Consumer Protection Division.

Department of Transportation Aviation Consumer Protection Division Aviation Consumer Protection Division, C-75.
U.S. Department of Transportation
1200 New Jersey Ave., S.E.
Washington, D.C. 20590

 

TSA Department of Homeland Security

For more information
please visit www.tsa.gov

EVUS process for travelers with Chinese nationality that have a US Visa

As of november 29, 2016, you must update your personal information using the Electronic Visa Update System (EVUS)​ if you are a traveler with Chines nationality and you have a B-1, B-2 or B1/B2 visa, valid for 10 years. You will be denied boarding aircraft bound for the United States if you do not update your information. We recommend you perform this process at least a week before traveling.​​'