Suggestions or claims​ form

If you wish to file a claim, download and fill out the Claim Form (only available in Spanish) and go to the attach files.



Centro Administrativo Avianca

Client Relations Division

Avenida Calle 26 No. 59-15

Bogota – Colombia

San Salvador


TACA International Airlines, S.A.

Client Relations Division

Avenida El Espino between Boulevard Sur and Calle El Almendro

Urbanización Madre Selva, Antiguo Cuscatlán La Libertad