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LifeMiles Services under manteinance due to improvements to the platform.
Cancelled flights to and from New York and New Jersey.

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We are sorry!

Our online purchasing service is not available at the moment. Don’t worry!
If you are purchasing from Colombia, the United States, Peru and Other Countries*, use our mobile application or
call our call center, where we will gladly serve you.

*Germany, Australia, Austria, Barbados, Barbados, Belgium, Bulgaria, China, South Korea, Croatia, Denmark, Egypt, Arab Emirates, Finland, France, Gibraltar, Greece, Haiti, the Netherlands, Hong Kong, Hungary, India, Ireland , Israel, Italy, Japan, Malaysia, Morocco, Norway, Poland, Portugal, Qatar, Romania, Russian Federation, Singapore, South Africa, Spain, Sweden, Switzerland, Suriname, Thailand, Taiwan, Turkey and Ukraine.
Deals and offers
Electronic services
- Web Check In
  Save time by checking in when you want to. It's convenient, quick and secure.
- Ticket Status
  Check your ticket by entering the requested information exactly as it appears on your purchase receipt.
- Flights Status
  Find out the status of available flights as well as the departure and arrival times of all our flights.
- Check itineraries
  Our online service lets you find out the arrival time, duration and operating days of the flights you are interested in.
- Baggage Locator
  If your baggage is delayed you can track it with this worldwide tracing system.
- Refunds request
  You can enter your refund request corresponding to unused airline tickets or taxes.
- Consult refunds
  If you made a refund request through our website, you can see your case status here.
Travel information
- Plan your trip
- Before your flight
- On board services
- Other travel services
Our company
- Corporate information
- More services
- Some partners
Other Websites

Discover our Avianca App

Purchase tickets, check in and find out the status of flights from anywhere in the world.

Download our free app

Enjoy our services in the palm of your hand.

You can use our app in Spanish, English or Portuguese on your smartphone.

Customization

Log in with your LifeMiles account, we have what you need.

Purchase tickets

Purchase worry-free with your credit card. If you log into your LifeMiles account, your personal data is automatically completed!

Check-in

We will let you know when you must check in. That way, you may avoid lines at the airport.

Cards

Organize your tickets with the information on the main screen. You will find information about the status of your flights.

Ticket status

Know the status of your tickets anytime. Learn about anything regarding your flight.

Itineraries

Verify destinations, stopovers and connections on our flights.

Contact

With a simple touch, contact our call center or the closest sales office.

Information

Quickly find out general information regarding your baggage, special services, VIP Lounges, among other things.

Download our free application