Changes to our flights to weather conditions

Bogota, December 02, 2017. Due to prolonged closings due to poor weather in Bogota, Pasto, Pereira, Ibague and Bucaramanga, Avianca was forced to cancel a total of 35 flights between several cities in the country yesterday afternoon / evening, affecting almost 3,600 passengers.

Following established safety measures, some flights were rerouted to alternate airports, which limited availability and transfer of active personnel required to cover medical leaves. (It should be noted that the percentage of personnel leaves was within the usual average during this event).

Passengers affected by this situation have been reaccomodated on airline flights that operate today on greater capacity aircraft.

Avianca thanks travelers for their understanding of the measures adopted by the Company to guarantee the safety of flights and the integrity of their occupants.