Marquesina Cerrada
Marquesina Expandida

Ethics and Compliance Program

Learn about the program that builds a culture of security, integrity and transparency.

We work for a culture of ethics and organizational compliance

“We work to maintain high compliance standards to ensure exemplary corporate practices. We have an unbreakable commitment with our clients, shareholders and collaborators. Our Ethics and Compliance program promotes integrity in all our processes”  

HERNÁN RINCÓN

Executive President and CEO

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Our Values

We want you to prefer us by offering security from the beginning until the end of your trip.

  • Security is our priority.
  • We serve with passion and integrity.
  • We work as one and we enjoy what we do.
  • We innovate with sustainable impact.

We work for a culture of ethics and organizational compliance

Learn about the four actions of our program with which we seek to offer integrity and security in our operation.

  • Risk Identification: Assess and mitigate risks in operational and administrative processes.
  • Prevention: Educate, incentivize, define clear roles, policies and procedures for the Organization and our partners.
  • Detection: Conduct audits for our processes and receive questions and claims through our Ethics Line.
  • Control and Remediation: Implement, monitor and improve internal controls. Educate stakeholders and sanction breaches.

Policies that promote integrity

Learn about some of our policies that promote best practices between our collaborators, suppliers, clients and shareholders

Corporate documents (available in Spanish)

Our program has joined:

Every day we work so that Global Compact and its principles are part of our Company’s management and strategies, focusing on four thematic areas:

  • Human rights.
  • Labor standards.
  • The environment.
  • The fight against corruption.

The Secretary of Transparency of the Presidency of the Republic of Colombia that recognized Avianca as “one of the active anti-corruption companies” in 2018.

As of November 2017 we are part of this initiative led by the United Nations Office on Drugs and Crime.

Ethics Line

We invite you to report anti-ethical conducts that put compliance of our Organization’s operation at risk.

Confidentiality of Questions and Claims

To guarantee your safety, protect your identity and avoid any retaliation, the ethics line is managed by NavexGlobal, an independent organization.