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Purchase in advance and get a special discount

Enjoy this benefit when you purchase the service on our website or through our call center, Sales Offices or agencies.

Purchase this service at the optional requests section when purchasing your flight. The discount applies only if you purchase tickets online from Argentina, Mexico, Spain, United Kingdom and Germany to any of our destinations, or from Colombia and Brazil to North America.

When do you need this service?

The limits of what you can take may vary depending on the destination, the class on which you fly and the connecting airline. On some cases, limits may vary depending on the date of purchase of the ticket and/or the date on which you fly.

The following are some cases on which you may have excess baggage.

  • Oversized. Your baggage exceeds the allowed dimensions.
  • Overweight. Your baggage exceeds the allowed weight limit.
  • Extra Piece. You have more baggage than the free allowed checked baggage.

Additional baggage is subject to availability of space. Pieces will be tagged with a standby baggage tag.

Where can I purchase this service?

If you purchase this service up to 8 days in advance at our sales offices, call center or your receive the invitation email, the charges may be lower than if you purchase it at the airport.

Fares

Learn about the prices that apply for excess baggage according to your travel route, Fare Option or Class on which you fly, date of travel and/or date of purchase for your ticket. These values may change without prior notice.

  • If a piece of allowed baggage is oversized and overweight, the highest charge will be applied.

Fares for national and international flights are as follows:

Additional baggage

Learn about the conditions and fares for excess baggage for domestic flights in Colombia, Ecuador, Guatemala, Honduras and Peru. 

Table with details about conditions and fares for excess baggage to Colombia, Ecuador, Guatemala, Honduras and Peru.

Pieces checked that weigh 46 kg (101 lbs) or more, or the sum of their external dimensions (height + length + width) is greater than 230 cm (90.5 in), will not be accepted as checked baggage, in which case you should contact our cargo department.

Please note

For flights from Brazil to the United States, Mexico, Europe and from the United States, Mexico and Europe to Brazil: when there are additional pieces, excess baggage, oversize or overweight baggage, the United States, Mexico and European policies will apply.

For flights to and from Europe: pieces weighing equal to or greater than 33 kg (71 lbs) or the sum of the exterior dimensions (length + height + width) is greater than 230 cm (90.5 in) will not be accepted as checked baggage. To transport pieces that are not accepted as baggage, you should contact our cargo deparment.

For all regions: pieces weighing greater than or equal to 46 kg (101 lbs) or the sum of the exterior dimensions (length + height + width) is greater than 230 cm (90.5 in) will not be accepted as checked baggage. To transport the pieces that are not accepted as baggage, you should contact our cargo department.