Electronic services

Thinking of you and your comfort, Avianca provides you with services and products to cater for your needs. Here you will find an easy and expedite way to make queries, requests and save lots of time in lines.

  • Web Check In​​​​

    In Avianca Colombia you have the tranquility and ease of making your online check in without the need to make long lines at the El Dorado airport.

  • Flights Status​​​​

    Check the status of your domestic or international flights with Avianca Colombia, check the flights by destination, date or flight number.

  • Ticket Status​​​​

    Check your ticket by entering the requested information exactly as it appears on your purchase receipt.

  • Check itineraries​​​​

    We offer the Check Itineraries tool, with which you can know the arrival time, duration and operating days of your flight. Fly now!

  • Baggage Locator​​​​

    If your baggage is delayed you can track it with this worldwide tracing system.

  • Refunds request​​​​

    You can enter your refund request corresponding to unused airline tickets or taxes.

  • Consult refunds​​​​

    If you made a refund request through our website, you can see your case status here.