Ethics and compliance program
We work for a solid and upright corporate culture, characterized by honesty and commitment.
Management of our program
This is how we promote compliance with ethical standards in the organization and its stakeholders
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Communication and training
Under the concept of "The Tone at the Top", processes are established to educate and mitigate risks.
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Corporate standards and procedures
We work to ensure that the organization's policies and procedures are always updated.
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Governance, supervision and authority
The Board of Directors defines the mechanisms for implementing the policies and responsibilities.
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Reporting, monitoring and audit
External providers audit and receive complaints of unethical or criminal conduct.
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Incentives and application
The best incentive for the organization is to consolidate a solid ethical culture.
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Risk assessment
We work with a risk management system that strengthens internal control.
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Due diligence
In the event of any legal or commercial relationship, a conflict of interest assessment is applied.
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Response to irregularities
By carrying out investigations, disciplinary and/or legal actions are taken to strengthen controls.
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<h2 style=" font-size: clamp(1.25rem, 0.71vw + 1.1071rem, 1.75rem) !important;"> Policies that promote our culture </h2>
<p>We encourage good practices among workers, third parties, suppliers, customers and stakeholders <p/>
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Code of Ethics and Conduct
Promotes the principles and standards that guide the actions of the organization and its teams.
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Anti-Corruption and Transparency Policy
Educates by strengthening a culture of “zero tolerance” toward any act of corruption.
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SIPLAFT Policy and Prevention
Defines prevention mechanisms against money laundering and terrorist financing.
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Antitrust Compliance Program / Guidelines
Includes the relevant sections of Avianca’s Competence Program for Interested Third Parties.
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<p style="font-size: 12px; color: #555555; line-height: 1.4; margin-top: 8px; margin-bottom: 8px;">
Learn about <a style="font-size:12px !important;" href="https://author-p176854-e1910391.adobeaemcloud.com/ui#/aem/assetdetails.html/content/dam/avianca/03-PDF_y_Documentos/03-Nuestros_proveedores/etica-y-cumplimiento_terminos-y-condiciones_en.pdf">the terms and conditions of ethics and compliance</a> in your relationships with third parties.
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Report any unethical behavior
Our ethics line is managed with Navex Global
in order to guarantee complete confidentiality of queries and complaints.
Nossa linha ética é administrada pela
Contact us
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