Redemption program
As our provider, we want you to know how this commercial agreement works and its benefits.
Together we fly higher
Find out what you can redeem with this commercial agreement and what its benefits are
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Send the booking itinerary with your personal data to the email address cccanje@avianca.com.
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An adviser from the Redemption Program will respond to guide you through the issuance process.
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What should you pay attention to?
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Important information
- Tickets on all routes operated by avianca.
- Tickets with Star Alliance and partner airlines.
- Baggage and additional services.
- Group bookings.
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Redemption program benefits
- Bookings through avianca.com.
- Personalized service by the Redemption Program.
- Be part of avianca empresas.*
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<span style="display:inline-block; width:80px; height:1px; background:#D9D9D9; margin-right:8px;"></span><p style="font-size: 12px; color: #555555; line-height: 1.4; margin-top: 8px; margin-bottom: 8px;">*Discounts and other benefits apply in accordance with the terms and conditions of the avianca empresas program.</p>
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Service Hours
Monday through Friday: 08:00–18:00
Saturdays: 09:00–12:00 (Colombia time).
Sundays and Colombian public holidays: No customer service is available.
Learn about our Privacy policy for suppliers.
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