eager
Upgrade to Business Class
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Purchase your upgrade up to 4 hours before departure, even after check-in.
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cabin-upgrade
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info
true
Other ways to upgrade your flight
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Use your miles
Redeem your miles through our Contact Center up to 8 hours before departure.
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At the airport
Request and pay for your Business Class upgrade at the counter before boarding.
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Want to apply for an upgrade?
Check your Elite benefits and submit your upgrade request
informative
If you submit your request more than 72 hours before departure, your upgrade may be confirmed up to 48 hours before your flight via email. Otherwise, your request will be placed on the waiting list and may be confirmed at boarding.
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Eligibility requirements
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- You must have a valid Lifemiles number linked to your reservation.
- The reservation may include a maximum of 2 passengers. Each upgrade benefit applies per passenger and per flight segment.
- The ticket must be issued and operated by Avianca under a Classic or Flex fare.
- If the reservation includes two or more tickets associated with the same passenger, or more than four flight segments, you must contact our Contact Center to submit your upgrade request.
- The reservation must not include infants and/or pets.
- All upgrade requests are subject to availability and may not be granted due to operational reasons.
- If you have an Avianca Lifemiles credit card, please check with your bank through its official channels to confirm whether this benefit is available to you.
- For all flights operated with INSIGNIA Business Class, regardless of the region, the elite benefit will be deducted from the member's INSIGNIA balance. In the event of an itinerary change from a flight offering Business Class Americas or Domestic Routes Business Class to a flight offering INSIGNIA Business Class, the system will verify the elite member's available INSIGNIA balance. If no balance is available, the upgrade request or confirmation will be canceled and the corresponding benefit will be refunded.
- A confirmed upgrade to Business Class 48 hours before departure includes an allowance of one checked bag. During check-in, Elite members will receive any additional baggage allowance according to their membership tier.
- By submitting an upgrade request, you agree to the Terms and Conditions.
Discover Business Class
More space, comfort, and a premium experience at every stage of your journey
Elevate the way you fly
INSIGNIA
by avianca
Experience the exclusivity of INSIGNIA.
Learn more
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A premium experience
Business Class
Americas
Sit back and enjoy priority service and exclusive onboard benefits.
Learn more
