Avianca Credits
They are vouchers with a balance in your favor that you can use to pay fully or partially for tickets and additional services exclusively on avianca.com.
With your Avianca Credits you can
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Purchase tickets
Book domestic and international flights using your Avianca Credits as full or partial payment.
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Pay for additional services
Use your balance for baggage, seat selection, priority boarding, and other available services.
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Combine payments
You can combine it with other payment methods or another voucher to complete your purchase.
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How to use them
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Select your destination
Choose your flight itinerary and the fare that best suits your travel needs and plans.
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Enter passenger details
The Avianca Credits holder must be one of the passengers included in the booking.
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Use your Avianca Credits
Activate the "I want to pay with Avianca Credits" option and enter your voucher.
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Complete your payment
Enter your second payment method and click "Confirm and pay" to finish up.
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More flexibility
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Up to 2 per transaction
You can use up to 2 vouchers as a payment method.
Save balance for later
Use the remaining balance on other bookings if not fully used.
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Terms and conditions
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<ul>
<li style="font-size: clamp(0.875rem, 0.36vw + 0.765rem, 1rem); line-height: 1.5;">The latest date to begin travel is July 31, 2026.</li>
<li style="font-size: clamp(0.875rem, 0.36vw + 0.765rem, 1rem); line-height: 1.5;">Not valid for ticket purchases on domestic routes within Colombia or Ecuador.</li>
<li style="font-size: clamp(0.875rem, 0.36vw + 0.765rem, 1rem); line-height: 1.5;">Refund conditions, change penalties, and other attributes apply according to the terms of the selected fare.</li>
<li style="font-size: clamp(0.875rem, 0.36vw + 0.765rem, 1rem); line-height: 1.5;">In the case of a ticket refund, only the amount directly paid by the customer will be refunded. The voucher is non-refundable under any circumstances.</li>
<li style="font-size: clamp(0.875rem, 0.36vw + 0.765rem, 1rem); line-height: 1.5;">Avianca Credits received as a gift are non-refundable in cash and are for one-time use only.</li>
<li style="font-size: clamp(0.875rem, 0.36vw + 0.765rem, 1rem); line-height: 1.5;">Fares are subject to change without prior notice.</li>
<li style="font-size: clamp(0.875rem, 0.36vw + 0.765rem, 1rem); line-height: 1.5;">This applies to flights operated by any of the following airlines: Aerovías del Continente Americano S.A. Avianca, Taca International Airlines S.A., Aviateca, Regional Express S.A.S., Avianca Ecuador S.A., and/or Avianca Costa Rica S.A.</li>
<li style="font-size: clamp(0.875rem, 0.36vw + 0.765rem, 1rem); line-height: 1.5;">The validity of Avianca Credits will be specified on the issued voucher.</li>
<li style="font-size: clamp(0.875rem, 0.36vw + 0.765rem, 1rem); line-height: 1.5;">The holder of the Avianca Credits must be one of the passengers in the booking to redeem them.</li>
<li style="font-size: clamp(0.875rem, 0.36vw + 0.765rem, 1rem); line-height: 1.5;">Avianca Credits are personal and non-transferable, and can be redeemed on the payment page of <a href="/en" target="_blank" style="font-size: clamp(0.875rem, 0.36vw + 0.765rem, 1rem) !important;">avianca.com</a> by selecting the "I want to pay with Avianca Credits" option.</li>
<li style="font-size: clamp(0.875rem, 0.36vw + 0.765rem, 1rem); line-height: 1.5;">If the PIN or the number of the Avianca Credits is blocked or lost, it cannot be redeemed.</li>
<li style="font-size: clamp(0.875rem, 0.36vw + 0.765rem, 1rem); line-height: 1.5;">Avianca Credits can be used to pay for purchases, including the fare, taxes, and additional services, and can only be combined with a credit card.</li>
<li style="font-size: clamp(0.875rem, 0.36vw + 0.765rem, 1rem); line-height: 1.5;">Payment cannot be made by combining Avianca Credits with a debit card or PSE. Avianca Credits are ready to use and do not require activation.</li>
<li style="font-size: clamp(0.875rem, 0.36vw + 0.765rem, 1rem); line-height: 1.5;">The custody and use are the sole responsibility of the holder.</li>
<li style="font-size: clamp(0.875rem, 0.36vw + 0.765rem, 1rem); line-height: 1.5;">Promotional vouchers are a discount on the sale.</li>
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