Legal information
Learn in detail how we serve you, protect your data, and keep you informed. Learn more about our policies.
horizontal
lazy
Contract of carriage
Review the terms and conditions you agree to when booking a ticket through any of our sales channels.
none
Privacy policy
If you're a customer, shareholder, supplier, or employee, learn how we protect and use your personal data.
none
Cookie policy
We use first- and third-party cookies to improve your experience across our digital channels.
none
horizontal
lazy
Digital channels terms and conditions
Find out what terms apply when you use our digital channels, mobile apps, and social media.
none
Information Security Policy
We protect your data with cybersecurity measures during your transactions.
none
Contingency plan
We work to minimize disruptions and keep you informed about delays, cancellations, and flight diversions.
none
