Avianca extiende su plan de protección para usuarios de las aerolíneas Viva y Ultra hasta el 17 de abril
En el marco de la suspensión de operaciones de las aerolíneas Viva y Ultra, ante la crisis que afronta el sector y priorizando a los usuarios:
- Con el objetivo de conservar la estabilidad del sector y dando prioridad a los usuarios, la Compañía extiende su plan de protección hasta el 24 de abril.
- Los usuarios podrán acceder a reubicación sin costos adicional, sujeta a espacio o a tarifa de protección para trayectos nacionales e internacionales.
- Entre el 28 de febrero y la fecha, Avianca ha reubicado a más de 123.900 personas, de las cuales 104.900 corresponden a usuarios de la aerolínea Viva y 19.000 a usuarios de la aerolínea Ultra.
Bogotá, 17 de abril de 2023. Avianca reitera su compromiso con preservar la estabilidad del sistema aéreo colombiano, extendiendo la fecha de su plan de protección para usuarios de las aerolíneas Viva y Ultra que tengan tiquetes con fecha de vuelo hasta el 24 de abril de 2023.
Para hacer efectiva la protección, los usuarios tienen dos opciones:
a) Reubicación sin costo adicional, sujeta a espacio y por orden de llegada en aeropuerto para quienes tienen fecha de vuelo con las aerolíneas Viva y Ultra hasta el 24 de abril.
¿Cómo hacerlo? Los usuarios deben acercarse a los aeropuertos el día que tienen su vuelo o máximo un día antes del mismo con un tiquete válido para ser verificado.
b) Tarifas de protección por trayecto en destinos nacionales e internacionales para quienes tienen fecha de vuelo con las aerolíneas Viva y Ultra hasta el 24 de abril.
¿Cómo hacerlo?
- Usuarios aerolínea Viva: deben llamar al Contact Center de Avianca opción 6 o acercarse a las oficinas de venta en los aeropuertos* con su número de reserva a la mano para validación.
*Si el vuelo es internacional hacia Colombia los usuarios deben llamar a la opción 6 del Contact Center. - Usuarios aerolínea Ultra: deben acercarse a las oficinas de venta de Avianca en los aeropuertos*, hasta tanto la autoridad entregue información detallada sobre los pasajeros que tienen tiquetes emitidos por esta aerolínea.
*Estará habilitada atención para usuarios de Ultra en puntos de venta de Avianca en los aeropuertos de Bogotá, Medellín, Cali, Pereira, Bucaramanga, Barranquilla, Santa Marta, Cartagena y Cúcuta
TARIFAS ESPECIALES DE PROTECCIÓN
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<title>Tarifas Especiales de Protección</title>
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<caption>TARIFAS ESPECIALES DE PROTECCIÓN</caption>
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<tr>
<th colspan="8">RUTAS DOMÉSTICAS COLOMBIA (Tarifas en pesos colombianos)</th>
</tr>
<tr>
<th>Origen</th>
<th>Destino</th>
<th>Tarifa por trayecto</th>
<th>Tasas Aeroportuarias</th>
<th>IVA</th>
<th>Subtotal</th>
<th>Tasa Administrativa</th>
<th>Precio final con tasa administrativa</th>
</tr>
</thead>
<tbody>
<tr><th>Armenia</th><td>Bogotá</td><td>99.000</td><td>21.000</td><td>18.810</td><td>138.810</td><td>44.990</td><td>183.800</td></tr>
<tr><th>Bogotá</th><td>Armenia</td><td>99.000</td><td>19.800</td><td>18.810</td><td>137.610</td><td>44.990</td><td>182.600</td></tr>
<tr><th>Barranquilla</th><td>Medellín</td><td>99.000</td><td>25.200</td><td>18.810</td><td>143.010</td><td>44.990</td><td>188.000</td></tr>
<tr><th>Medellín</th><td>Barranquilla</td><td>99.000</td><td>20.500</td><td>18.810</td><td>138.310</td><td>44.990</td><td>183.300</td></tr>
<tr><th>Bucaramanga</th><td>Bogotá</td><td>99.000</td><td>18.200</td><td>18.810</td><td>136.010</td><td>44.990</td><td>181.000</td></tr>
<tr><th>Bogotá</th><td>Bucaramanga</td><td>99.000</td><td>19.800</td><td>18.810</td><td>137.610</td><td>44.990</td><td>182.600</td></tr>
<tr><th>Bucaramanga</th><td>Medellín</td><td>99.000</td><td>18.200</td><td>18.810</td><td>136.010</td><td>44.990</td><td>181.000</td></tr>
<tr><th>Medellín</th><td>Bucaramanga</td><td>99.000</td><td>20.500</td><td>18.810</td><td>138.310</td><td>44.990</td><td>183.300</td></tr>
<tr><th>Bogotá</th><td>Cali</td><td>99.000</td><td>19.800</td><td>18.810</td><td>137.610</td><td>44.990</td><td>182.600</td></tr>
<tr><th>Cali</th><td>Bogotá</td><td>99.000</td><td>19.800</td><td>18.810</td><td>137.610</td><td>44.990</td><td>182.600</td></tr>
<tr><th>Bogotá</th><td>Cúcuta</td><td>99.000</td><td>19.800</td><td>18.810</td><td>137.610</td><td>44.990</td><td>182.600</td></tr>
<tr><th>Cúcuta</th><td>Bogotá</td><td>99.000</td><td>18.200</td><td>18.810</td><td>136.010</td><td>44.990</td><td>181.000</td></tr>
<tr><th>Bogotá</th><td>Yopal</td><td>99.000</td><td>19.800</td><td>18.810</td><td>137.610</td><td>44.990</td><td>182.600</td></tr>
<tr><th>Yopal</th><td>Bogotá</td><td>99.000</td><td>21.000</td><td>18.810</td><td>138.810</td><td>44.990</td><td>183.800</td></tr>
<tr><th>Bogotá</th><td>Medellín</td><td>99.000</td><td>19.800</td><td>18.810</td><td>137.610</td><td>44.990</td><td>182.600</td></tr>
<tr><th>Medellín</th><td>Bogotá</td><td>99.000</td><td>20.500</td><td>18.810</td><td>138.310</td><td>44.990</td><td>183.300</td></tr>
<tr><th>Bogotá</th><td>Montería</td><td>99.000</td><td>19.800</td><td>18.810</td><td>137.610</td><td>44.990</td><td>182.600</td></tr>
<tr><th>Montería</th><td>Bogotá</td><td>99.000</td><td>20.500</td><td>18.810</td><td>138.310</td><td>44.990</td><td>183.300</td></tr>
<tr><th>Bogotá</th><td>Pereira</td><td>99.000</td><td>19.800</td><td>18.810</td><td>137.610</td><td>44.990</td><td>182.600</td></tr>
<tr><th>Pereira</th><td>Bogotá</td><td>99.000</td><td>20.500</td><td>18.810</td><td>138.310</td><td>44.990</td><td>183.300</td></tr>
<tr><th>Bogotá</th><td>Pasto</td><td>99.000</td><td>19.800</td><td>18.810</td><td>137.610</td><td>44.990</td><td>182.600</td></tr>
<tr><th>Pasto</th><td>Bogotá</td><td>99.000</td><td>21.000</td><td>18.810</td><td>138.810</td><td>44.990</td><td>183.800</td></tr>
<tr><th>Cali</th><td>Medellín</td><td>99.000</td><td>19.800</td><td>18.810</td><td>137.610</td><td>44.990</td><td>182.600</td></tr>
<tr><th>Medellín</th><td>Cali</td><td>99.000</td><td>20.500</td><td>18.810</td><td>138.310</td><td>44.990</td><td>183.300</td></tr>
<tr><th>Cartagena</th><td>Medellín</td><td>99.000</td><td>27.600</td><td>18.810</td><td>145.410</td><td>44.990</td><td>190.400</td></tr>
<tr><th>Medellín</th><td>Cartagena</td><td>99.000</td><td>20.500</td><td>18.810</td><td>138.310</td><td>44.990</td><td>183.300</td></tr>
<tr><th>Cúcuta</th><td>Medellín</td><td>99.000</td><td>18.200</td><td>18.810</td><td>136.010</td><td>44.990</td><td>181.000</td></tr>
<tr><th>Medellín</th><td>Cúcuta</td><td>99.000</td><td>20.500</td><td>18.810</td><td>138.310</td><td>44.990</td><td>183.300</td></tr>
<tr><th>Medellín</th><td>Montería</td><td>99.000</td><td>20.500</td><td>18.810</td><td>138.310</td><td>44.990</td><td>183.300</td></tr>
<tr><th>Montería</th><td>Medellín</td><td>99.000</td><td>20.500</td><td>18.810</td><td>138.310</td><td>44.990</td><td>183.300</td></tr>
<tr><th>Medellín</th><td>Pereira</td><td>99.000</td><td>20.500</td><td>18.810</td><td>138.310</td><td>44.990</td><td>183.300</td></tr>
<tr><th>Pereira</th><td>Medellín</td><td>99.000</td><td>20.500</td><td>18.810</td><td>138.310</td><td>44.990</td><td>183.300</td></tr>
<tr><th>Medellín</th><td>Santa Marta</td><td>99.000</td><td>20.500</td><td>18.810</td><td>138.310</td><td>44.990</td><td>183.300</td></tr>
<tr><th>Santa Marta</th><td>Medellín</td><td>99.000</td><td>18.200</td><td>18.810</td><td>136.010</td><td>44.990</td><td>181.000</td></tr>
<tr><th>Armenia</th><td>Medellín</td><td>99.000</td><td>21.000</td><td>18.810</td><td>138.310</td><td>44.990</td><td>183.800</td></tr>
<tr><th>Medellín</th><td>Armenia</td><td>99.000</td><td>20.500</td><td>18.810</td><td>138.310</td><td>44.990</td><td>183.800</td></tr>
<tr><th>Pereira</th><td>Cartagena</td><td>99.000</td><td>20.500</td><td>18.810</td><td>138.310</td><td>44.990</td><td>183.800</td></tr>
<tr><th>Cartagena</th><td>Pereira</td><td>99.000</td><td>27.600</td><td>18.810</td><td>145.410</td><td>44.990</td><td>190.400</td></tr>
<tr><th>Bogotá</th><td>Riohacha</td><td>129.000</td><td>19.800</td><td>-</td><td>148.800</td><td>44.990</td><td>193.790</td></tr>
<tr><th>Riohacha</th><td>Bogotá</td><td>129.000</td><td>26.700</td><td>-</td><td>155.700</td><td>44.990</td><td>200.690</td></tr>
<tr><th>Medellín</th><td>Riohacha</td><td>129.000</td><td>20.500</td><td>-</td><td>149.500</td><td>44.990</td><td>194.490</td></tr>
<tr><th>Riohacha</th><td>Medellín</td><td>129.000</td><td>26.700</td><td>-</td><td>155.700</td><td>44.990</td><td>200.690</td></tr>
<tr><th>Cali</th><td>Riohacha</td><td>129.000</td><td>19.800</td><td>-</td><td>148.800</td><td>44.990</td><td>193.790</td></tr>
<tr><th>Riohacha</th><td>Cali</td><td>129.000</td><td>26.700</td><td>-</td><td>155.700</td><td>44.990</td><td>200.690</td></tr>
<tr><th>Bogotá</th><td>San Andrés</td><td>129.000</td><td>19.800</td><td>-</td><td>148.800</td><td>44.990</td><td>193.790</td></tr>
<tr><th>San Andrés</th><td>Bogotá</td><td>129.000</td><td>21.000</td><td>-</td><td>150.000</td><td>44.990</td><td>194.990</td></tr>
<tr><th>San Andrés</th><td>Cali</td><td>129.000</td><td>21.000</td><td>-</td><td>150.000</td><td>44.990</td><td>194.990</td></tr>
<tr><th>Cali</th><td>San Andrés</td><td>129.000</td><td>19.800</td><td>-</td><td>148.800</td><td>44.990</td><td>193.790</td></tr>
<tr><th>San Andrés</th><td>Cartagena</td><td>129.000</td><td>21.000</td><td>-</td><td>150.000</td><td>44.990</td><td>194.990</td></tr>
<tr><th>Cartagena</th><td>San Andrés</td><td>129.000</td><td>27.600</td><td>-</td><td>156.600</td><td>44.990</td><td>201.590</td></tr>
<tr><th>San Andrés</th><td>Medellín</td><td>129.000</td><td>21.000</td><td>-</td><td>150.000</td><td>44.990</td><td>194.990</td></tr>
<tr><th>Medellín</th><td>San Andrés</td><td>129.000</td><td>20.500</td><td>-</td><td>149.500</td><td>44.990</td><td>194.490</td></tr>
<tr><th>Barranquilla</th><td>Bogotá</td><td>129.000</td><td>25.200</td><td>24.510</td><td>178.710</td><td>44.990</td><td>223.700</td></tr>
<tr><th>Bogotá</th><td>Barranquilla</td><td>129.000</td><td>19.800</td><td>24.510</td><td>173.310</td><td>44.990</td><td>218.300</td></tr>
<tr><th>Bogotá</th><td>Cartagena</td><td>129.000</td><td>19.800</td><td>24.510</td><td>173.310</td><td>44.990</td><td>218.300</td></tr>
<tr><th>Cartagena</th><td>Bogotá</td><td>129.000</td><td>27.600</td><td>24.510</td><td>181.110</td><td>44.990</td><td>226.100</td></tr>
<tr><th>Bogotá</th><td>Leticia</td><td>129.000</td><td>19.800</td><td>-</td><td>148.800</td><td>44.990</td><td>193.790</td></tr>
<tr><th>Leticia</th><td>Bogotá</td><td>129.000</td><td>21.000</td><td>-</td><td>150.000</td><td>44.990</td><td>194.990</td></tr>
<tr><th>Bogotá</th><td>Santa Marta</td><td>129.000</td><td>19.800</td><td>24.510</td><td>173.310</td><td>44.990</td><td>218.300</td></tr>
<tr><th>Santa Marta</th><td>Bogotá</td><td>129.000</td><td>18.200</td><td>24.510</td><td>171.710</td><td>44.990</td><td>216.700</td></tr>
<tr><th>Cali</th><td>Cartagena</td><td>129.000</td><td>19.800</td><td>24.510</td><td>173.310</td><td>44.990</td><td>218.300</td></tr>
<tr><th>Cartagena</th><td>Cali</td><td>129.000</td><td>27.600</td><td>24.510</td><td>181.110</td><td>44.990</td><td>226.100</td></tr>
<tr><th>Cali</th><td>Santa Marta</td><td>129.000</td><td>19.800</td><td>24.510</td><td>173.310</td><td>44.990</td><td>218.300</td></tr>
<tr><th>Santa Marta</th><td>Cali</td><td>129.000</td><td>18.200</td><td>24.510</td><td>171.710</td><td>44.990</td><td>216.700</td></tr>
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<th colspan="8">RUTAS INTERNACIONALES (Tarifas en USD)</th>
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<th>Origen</th>
<th>Destino</th>
<th>Tarifa por trayecto</th>
<th>Tasas aeroportuarias</th>
<th>IVA</th>
<th>Subtotal sin tasa administrativa</th>
<th>Tasa Administrativa</th>
<th>Precio final con tasa administrativa</th>
</tr>
</thead>
<tbody>
<tr><th>Bogotá</th><td>Lima</td><td>70</td><td>84,7</td><td>13,3</td><td>168,0</td><td>18</td><td>185,9</td></tr>
<tr><th>Medellín</th><td>Lima</td><td>70</td><td>88,8</td><td>13,3</td><td>172,1</td><td>18</td><td>190,0</td></tr>
<tr><th>Bogotá</th><td>Miami</td><td>70</td><td>108,2</td><td>13,3</td><td>191,5</td><td>18</td><td>209,3</td></tr>
<tr><th>Medellín</th><td>Miami</td><td>70</td><td>110,5</td><td>13,3</td><td>193,8</td><td>18</td><td>211,7</td></tr>
<tr><th>Medellín</th><td>Punta Cana</td><td>70</td><td>113,4</td><td>13,3</td><td>196,7</td><td>18</td><td>214,6</td></tr>
<tr><th>Medellín</th><td>Cancún</td><td>70</td><td>108,5</td><td>13,3</td><td>191,8</td><td>18</td><td>209,6</td></tr>
<tr><th>Medellín</th><td>Ciudad de México</td><td>70</td><td>108,5</td><td>13,3</td><td>191,8</td><td>18</td><td>209,6</td></tr>
<tr><th>Medellín</th><td>Sao Paulo</td><td>250</td><td>73,8</td><td>47,5</td><td>371,3</td><td>18</td><td>389,2</td></tr>
<tr><th>Bogotá</th><td>Buenos Aires</td><td>250</td><td>69,8</td><td>47,5</td><td>367,3</td><td>18</td><td>385,1</td></tr>
<tr><th>Medellín</th><td>Buenos Aires</td><td>70</td><td>73,9</td><td>47,5</td><td>371,4</td><td>18</td><td>389,2</td></tr>
<tr><th>Lima</th><td>Bogotá</td><td>70</td><td>46,6</td><td>12,6</td><td>129,2</td><td>35</td><td>164,2</td></tr>
<tr><th>Lima</th><td>Medellín</td><td>70</td><td>50,8</td><td>12,6</td><td>133,4</td><td>35</td><td>168,4</td></tr>
<tr><th>Miami</th><td>Bogotá</td><td>70</td><td>46,2</td><td>0,0</td><td>116,2</td><td>35</td><td>151,2</td></tr>
<tr><th>Miami</th><td>Medellín</td><td>70</td><td>46,2</td><td>0,0</td><td>116,2</td><td>35</td><td>151,2</td></tr>
<tr><th>Punta Cana</th><td>Medellín</td><td>70</td><td>66,3</td><td>12,6</td><td>148,9</td><td>35</td><td>183,9</td></tr>
<tr><th>Cancún</th><td>Medellín</td><td>70</td><td>56,4</td><td>2,8</td><td>129,2</td><td>35</td><td>164,2</td></tr>
<tr><th>México</th><td>Medellín</td><td>70</td><td>86,3</td><td>2,8</td><td>159,1</td><td>35</td><td>194,1</td></tr>
<tr><th>Sao Paulo</th><td>Medellín</td><td>250</td><td>29,3</td><td>0,0</td><td>279,3</td><td>35</td><td>314,3</td></tr>
<tr><th>Buenos Aires</th><td>Bogotá</td><td>250</td><td>91,4</td><td>268</td><td>608,9</td><td>35</td><td>643,9</td></tr>
<tr><th>Buenos Aires</th><td>Medellín</td><td>250</td><td>95,6</td><td>268</td><td>613,1</td><td>35</td><td>648,1</td></tr>
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