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Benefits and requirements

Discover the advantages and what you will need to be a member of our program.

Get ready! New benefit for our partners

Now our members LifeMiles Silver and Gold Elite will also be able to advance their flight without paying a fee or fare difference*, requesting the benefit at the counters of airports and VIP lounges for routes within Colombia.

*Advance of the flight on the same day free of charge:

Access this benefit with no penalty charges or fee difference. You must show up at the airport counters or in the VIP Lounge with your virtual card to request a flight advance.

  • Diamond Elite Members: advance your flight on all routes within Colombia, with one (1) companion who is within the same reservation. All fare families apply.
  • Silver and Gold Elite members: Advance your flight on all routes within Colombia. It does not apply to tickets purchased at the Super Promo fare, or tickets redeemed with miles in classes X, U, T, S, W.
  • This benefit is subject to availability of seats on flights prior to yours and does not apply for change to another later than the original flight.
  • Remember that you have until 60 minutes before the departure of the flight to make the modification. 
  • If in the original flight you travel in an Executive Cabin and the new flight you wish to advance to has no space in that cabin, you can make the advance flight to an Economy Cabin, keeping the benefits of your level and the benefits of the executive class you purchased, but no compensation or balances will be granted in favor of the change of cabin.
  • If you request a flight advance at our Sales Offices, our Call Center or at a Travel Agency and/or to travel on another date, you will not be able to make use of this benefit and you will have to pay the penalty and fare difference as applicable.

Did you forget to accumulate miles from your last flights?

 

You can request the accumulation of your miles up to 1 year after your flight with us.

Request your outstanding miles now! 

sugerencias y reclamos


All your benefits when travelling with any Star Alliance member airline  

  • We share your passion for travel. Our network of air partners is available for you to visit more than 1300 destinations.
  • When you travel with us, you can earn and redeem miles with Iberia and Aeromexico.
  • You will not earn miles towards any of our elite statuses with these airlines. 
  • Remember that the frequent flyer number you register when purchasing your tickets or check in will be used to earn the miles for flights on Avianca Holdings’ airlines. This condition does not apply if you modify your frequent flyer number at any point during the trip.

Register on LifeMiles and obtain a frequent flyer.

If you are already registered, log in to your account here.

We reward your loyalty

We value the miles you have flown with us. Discover the acknowledgments you have on special occasions.
A continuación, para navegar este componente deberá usar tab para navegar en las listas y en los textos

Freddie Awards

Your loyalty motivates us to offer a better service. Learn about the categories on which we have been recognized.

  • Best Airline Promotion 2014, 2015, 2016 and 2017.
  • Best Redemption Ability 2013, 2014 and 2016.
  • Program with the Best Growth Potential 2015, 2016., 2017 and 2018.