Ethics and Compliance Program
Learn about the program that builds a culture of security, integrity and transparency.
“We work to maintain high compliance standards to ensure exemplary corporate practices. We have an unbreakable commitment with our clients, shareholders and collaborators. Our Ethics and Compliance program promotes integrity in all our processes”
HERNÁN RINCÓN
Executive President and CEO
Our Values
We want you to prefer us by offering security from the beginning until the end of your trip.
Security is our
priority
We serve with passion
and integrity
We work as one and we
enjoy what we do
We innovate with
sustainable impact
We work for a culture of ethics and organizational compliance
Learn about the four actions of our program with which we seek to offer integrity and security in our operation.
Risk Identification
Assess and mitigate
risks in operational
and administrative
processes.
Prevention
Educate, incentivize, define clear roles, policies and procedures for the Organization and our partners.
Detection
Conduct audits for our processes and receive questions and claims through our Ethics Line.
Control and Remediation
Implement, monitor and improve internal controls. Educate stakeholders and sanction breaches.
Policies that promote integrity
Learn about some of our policies that promote best practices between our collaborators, suppliers, clients and shareholders.
Ethical Business
Conduct
The Code of Ethics and Business Conduct guides the actions of the Organization and its collaborators in their relationship with clients.
Zero tolerance
for corruption
The Anti-Corruption Policy educates
our collaborators, clients and
suppliers on the ethics, legal and
corporate norms.
Anti-Money Laundering and
Anti-Terrorism
The Policy to Prevent Money
Laundering and Terrorist
Financing avoids poor practices
in our processes.
Learn more about this information in our corporate documents (available in Spanish).
Our program has joined:
Human
rights
Labor
standards
The
environment
The fight against corruption
Ethics Line
We invite you to report anti-ethical conducts that put compliance of our Organization’s operation at risk.
Confidentiality of Questions and Claims
To guarantee your safety, protect your identity and avoid any retaliation, the ethics line is managed by NavexGlobal, an independent organization.