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Benefits and requirements

Discover the advantages and what you will need to be a member of our program.

Get ready! New benefit for our Elite members

Now our members LifeMiles Silver and Gold Elite will also be able to advance their flight without paying a fee or fare difference*, requesting the benefit at the counters of airports and VIP lounges for routes within Colombia.

Know the conditions of this benefit:

Remember that: 

  • The customer must identify himself with his virtual LifeMiles card in order for our partners to confirm his status, 60 minutes before the departure of the flight.
  • If in the original flight you travel in an Executive Cabin and the new flight you wish to advance to has no space in that cabin, you may make the advance flight to an Economy Cabin, keeping the benefits of your level and the benefits of the executive class you purchased, but no compensation or balances will be granted in favor of the change of cabin. 
  • This benefit does not apply if you are connecting on international flights.
  • Does not apply for change to another later than the original flight.
  • If the flight advance is requested in our Sales Offices, our Call Center or in a Travel Agency and/or to travel on another date, you will not be able to make use of this benefit and you will have to pay the penalty and fare difference as applicable.

Did you forget to accumulate miles from your last flights?

 

You can request the accumulation of your miles up to 1 year after your flight with us.

Request your outstanding miles now! 

sugerencias y reclamos


All your benefits when travelling with any Star Alliance member airline  

  • We share your passion for travel. Our network of air partners is available for you to visit more than 1300 destinations.
  • When you travel with us, you can earn and redeem miles with Iberia and Aeromexico.
  • You will not earn miles towards any of our elite statuses with these airlines. 
  • Remember that the frequent flyer number you register when purchasing your tickets or check in will be used to earn the miles for flights on Avianca Holdings’ airlines. This condition does not apply if you modify your frequent flyer number at any point during the trip.

Register on LifeMiles and obtain a frequent flyer.

If you are already registered, log in to your account here.

We reward your loyalty

We value the miles you have flown with us. Discover the acknowledgments you have on special occasions.
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Freddie Awards

Your loyalty motivates us to offer a better service. Learn about the categories on which we have been recognized.

  • Best Airline Promotion 2014, 2015, 2016 and 2017.
  • Best Redemption Ability 2013, 2014 and 2016.
  • Program with the Best Growth Potential 2015, 2016., 2017 and 2018.