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We offer you tools to manage your booking efficiently

Online Check-in

Book your seat and obtain your boarding pass 24 hours before the flight´s departure.

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The time limit to get your boarding pass online is up to three (3) hours before the scheduled flight departure time.

  • Make sure your booking includes less than 8 people and that your flight itinerary does not exceed 2 connections between your originating flight and your destination.
  • The Online check-in will not be available if: you have been assigned a special service or you have travel itineraries that include codeshare routes (shared flight segments).
  • For connections with other airlines, you will only be able to check-in on Avianca flights.
  • If you cannot use Online check-in, proceed to our kiosks located in the airport or get the relevant documentation 3 hours before flight departure for international destinations.

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How to manage your booking

You can make adjustments up to forty-eight (48) hours before your trip

  • Check your itinerary and the details of your flight.
  • Update your email and phone number.
  • Enter your LifeMiles number and keep accumulating miles.
  • Print your purchase confirmation or download it in PDF.
  • Find out how to improve your trip with Avianca Travel Smart.

In case your flight has been canceled, you can check if we have placed you on another flight and, if you wish, you can accept the change in your itinerary.

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