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We are always thinking about your comfort and wellbeing. Follow these recommendations when flying with us so you can have a better experience.
Find out about preventive measures, relaxation exercises, warnings about alcohol consumption and the Placid Program to conquer fear of flying.
Consider these medical recommendations before and during your flight.
Visit your physician
Consult your physician and and follow his or her recommendations when flying.
Use of special anti-embolism stockings
Remember to change your socks daily, use the precise size to control pressure and check the condition of your skin.
It is important to always be hydrated.
Walk about the cabin
Walk about the cabin carefully, so long as the Flight Attendant allows it.
1. Circles with ankles
Elevate your feet from the ground and turn them in a circular motion. Make 5 clockwise circles and 5 counter-clockwise circles. Perform this exercise for each foot.
2. Foot Pumping
With your heels on the floor, elevate your big toe as much as possible. Maintain this position for a few seconds and place them back on the floor. Elevate your heels with your big toes on the floor and elevate the heel as high as possible, repeat 5 times.
3. Shoulder movements
In a sitting position, keep your arms in place and move your shoulders in a backwards circular motion 5 times. Repeat this exercise moving in the opposite direction and repeat the same number of times.
4. Knee Bending
In a sitting position, gently lean forward and grab your knee with your hands. Slightly pull the knee, lifting it towards your chest and hold that position for 15 seconds. Repeat twice for each leg.
5. Shoulder stretching
In a sitting position, place your right hand on your left shoulder attempting to touch your back, take your right elbow with your left hand and slowly move your right shoulder towards your left shoulder. Maintain this position for 15 seconds, change poses and repeat this procedure twice.
6. Head Circles
In a sitting position, relax your shoulders and stretch your neck towards your left shoulder for a few seconds, turn your head slowly towards your chest, then stretch over your right shoulder. Maintain this position for a few seconds and repeat the process twice, moving your head towards the left and right shoulders.
Through a series of stretching exercises, you will help your body to relax during your flight, try them when you feel it is appropriate.
1. Fold your arms at the elbows forward, placing your hands on your shoulders in order to tense the back muscles. Hold this position during 5 seconds and relax. Then, let your arms hang to the sides of your body.
2. Now, you must extend your arms forward as rigidly as you can. Feel the tension in the posterior part of your arms. Do this for 2 minutes and then relax.
3. In order to relax your forehead and scalp, tens those muscles, raise your eyebrows in admiration as much as you can. Hold this position for five seconds. Keep your eyes still always looking forward.
4. In order to relax your eyes and between your eyebrows, you must tense them, frowning as hard as you can and at the same time shutting your eyes firmly. Maintain this position for 5 seconds and then relax.
Avoid excessive alcohol consumption at waiting rooms and on board, since changes in pressure during the flight can increase the effect of alcohol on your body causing you to become intoxicated.
If your flight departs from sea level and you are headed for a higher altitude destination, the effects may increase so that if you have consumed moderate quantities of alcohol you may be intoxicated when you arrive, feeling ill and causing disturbances on board.
When boarding please consider:
If you are terrified at the idea of boarding a plane and you want to conquer your fears and stress of flying using theories and practical exercises. We offer information about technical processes and your human management team at Avianca works so that every flight is on time and safe.
If you want to participate, please write us with your personal information at email@example.com and we will contact you.
If you forgot a personal object in the plane or at one of our VIP lounges, please contact the baggage office at the airport or our call center to alert our personnel. If you left the object in airport areas, you can contact airport authorities.
Below is a list of articles that are immediately disposed of due to sanitation policies, without a possibility of preserving it, this includes perishable items and of personal use that endanger the health of our collaborators:
If found, the following items will be in custody of Avianca for 10 days: