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Bogotá, Colombia. 06 june 2018. If you have a reservation with a confirmed ticket for travel between June 3 and 4 on routes from and to Ciudad de Guatemala, and you have been affected by the presence of volcanic ash, you may reschedule your trip without paying a penalty* for travel until July 4, 2018
For changes, refunds and reaccommodation, you can contact your travel agency, points of sale and Call Center phone lines
Guatemala (502) 2470 8222
San Salvador (503) 2267 8222
Managua (505) 2276 9982
Tegucigalpa (504) 2281 8222
Bogotá (571) 401 3434
* Conditions apply