Star Alliance acknowledgement
Frequent flyer LifeMiles
Earn and redeem miles with our frequent flyer program to obtain many benefits.
Take advantage of your miles an obtain a world of advantages
Learn about all you can do with your LifeMiles.
Earn and enjoy
Travel anywhere you want with Star Alliance
We share your passion for travel. Our network of air partners is available for you to visit more than 1300 destinations.
When you travel with us, you can earn and redeem miles with Iberia and Aeromexico.
You will not earn miles towards any of our elite statuses with these airlines.
Remember that the frequent flyer number you register when purchasing your tickets or checking in will be used to earn the miles for flights on Avianca Holdings’ airlines. This condition does not apply if you modify your frequent flyer number at any point during the trip.
Benefits and requirements
Discover the advantages and what you will need to be a member of our program.
Elite Acknowledgments for mothers, experiences travelers and Elite members
We reward your loyalty
We value the miles you have flown with us. Discover the acknowledgments you have on special occasions.
Cenit Acknowledgment
We value your loyalty and trajectory; therefore, your Elite benefits will be valid for life.
For additional information write to soporte@lifemiles.com. If you are an Elite member, write to soporteelite@avianca.com.
Advantages during your trips
When you fly with Avianca
Learn about the exclusive benefits of being a part of our program.
Included.
Not included.
| Benefits | Silver | Gold | Diamond |
|---|---|---|---|
| Unlimited courtesy upgrades with a companion (48 hours before traveling). Subject to availability. | |
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| Two LifeMiles Upgrade Certificates between January and December. | |
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| Access to Avianca’s VIP Lounges*. | |
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| Access to the Bogota Diamond Lounge*. | |
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| Third-party VIP Lounges*. | |
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| Elite LifeMiles Bonus. | 25% | 100% | 100% |
| Priority check in. | |
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| Priority Boarding. | |
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| Priority Baggage Handling. | |
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| 1 additional checked baggage piece (20 kg / 44 lbs). | |
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| 1 additional carry-on baggage piece (10 kg / 22 lbs) on Business Class**. | |
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| Preferential Phone Assistance. | |
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| Anticipated notification of LifeMiles promotion. | |
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| Exemption of charge for redeeming tickets with miles***. | |
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* If you are a Gold or Diamond member you can enter with a guest.
** Does not apply for flights to/from the United States. Regulations may vary depending on the country.
*** Charges for redeeming do not apply for any member using LifeMiles.com.
When you fly with Star Alliance
Included.
Not included.
| Benefits | Silver | Gold | Diamond |
|---|---|---|---|
| Priority check in. | |
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| Additional Baggage. | |
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| Security Checkpoint Priority (Gold Track Security). | |
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| Access to Star Alliance Airport Lounges*. | |
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| Priority Boarding. | |
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| Priority Baggage Handling. | |
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| Priority to reserve on waiting lists. | |
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| Priority when you have baggage with a Standby tag at airports. | |
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* If you are a Gold or Diamond member you can enter with a guest.
How to become a member?
Verify the requirements
Learn about the conditions you must meet between January 1 and December 31 of each year to reach one of the three Elite Statuses (Silver, Gold or Diamond).
| Requirements | LifeMiles* | Silver | Gold | Diamond |
|---|---|---|---|---|
| Qualifying miles** for flights with Avianca and Star Alliance. | 0 | 22000 | 40000 | 75000 |
| Qualifying miles with flights with Avianca. | 0 | 5000 | 10000 | 15000 |
| Qualifying segments flown with Avianca and Star Alliance. | 0 | 25 | 45 | 85 |
* To become a member of our program, you only need to register.
** Qualifying miles correspond to a percentage (of miles flown) granted depending on the Fare Option of the ticket. These are the miles that count towards reaching the different Elite Statuses between January and December.
Register on LifeMiles and obtain a frequent flyer.
If you are already registered, request shipment of your Member Card.
Freddie Awards
Your loyalty motivates us to offer a better service. Learn about the categories on which we have been recognized.
Best Airline Promotion 2014, 2015 y 2016.
Best Redemption Ability 2013, 2014 y 2016.
Program with the Best Growth Potential 2015 y 2016.
