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LifeMiles is Avianca's frequent flyer program. Joining is easy and quick.
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LifeMiles is Avianca’s Frequent Flyer Program. Authenticating as a LifeMiles member allows you to autocomplete data and speed up the process.
Browse through the regions using the Tab key and press Enter to access; then, scroll through the countries using the Tab key and click Enter to access to the list of cities. To browse through the list of cities, use the up/down arrows and press Tab to go back to the countries.
Save time by checking in when you want to. It's convenient, quick and secure.
Check your ticket by entering the requested information exactly as it appears on your purchase receipt.
Find out the status of available flights as well as the departure and arrival times of all our flights.
Our online service lets you find out the arrival time, duration and operating days of the flights you are interested in.
If your baggage is delayed you can track it with this worldwide tracing system.
You can enter your refund request corresponding to unused airline tickets or taxes.
If you made a refund request through our website, you can see your case status here.
Even when the dates of the flights are different, the bookings may not include duplicate segments (origin and destination). Please change the search parameters and try again.
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We offer options to find out and/or modify your flight status. Select the option you prefer.
Do you need to find out the status of your trip?
If your flight was cancelled, you can accept our rearrangement offer. You can also verify your itinerary and update your personal information.
Do you want to receive notifications of our operation?
Register your information and we will notify you of the status of your flight, even if you purchased your ticket at a travel agency.
Do you need to postpone or cancel your flight?
Contact our call center or call your travel agency, even if you purchased your ticket at a travel.
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