- LifeMiles online services won’t be available from February 1st to February 5th, 2019. keyboard_arrow_right
If you purchased an Economy Class ticket you can upgrade to Business Class.
Find out about the services you can receive by upgrading.
More space for you and your baggage. Enjoy a special food selection.
The priority service line allows you to board the plane faster.
Acces our VIP lounges while you wait for your flight
Take two pieces of baggage with a maximum weight of 32 kilograms (70 pounds) each.
Upon arrival to your destination, your baggage will be ready for pick-up
If you purchased an Economy Class ticket and if one of your travel segment applies, make us an offer of the amount you would be willing to pay for an upgrade. The sum of money you offer will be in addition to the value paid for your ticket.
The offer and assignment of upgrades is handled by our Plusgrade supplier under our current agreement.
If you are an Elite Member of our LifeMiles loyalty program, Plusgrade will not affect the courtesy upgrades granted as a privilege, pursuant to the rules set forth for the Elite Program.
If you are a Silver or Gold member and you wish to improve the opportunity to receive an upgrade, you must do so by making an offer through our supplier.
The fare conditions of the original ticket purchased by the passenger will remain valid, even if your offer has been accepted and you have obtained your upgrade. This includes, but is not limited, to the cancellation policies, penalties, changes and the rules to earn miles of the LifeMiles frequent flyer program.
Please remember the terms and conditions of the Upgrade your Experience program.
How do I access last minute?
Plusgrade Auctions System. On-line offers
Last-minute upgrade. Counters