¿What is accessibility?

  • Accessibility means always being available to provide you with service, regardless of how you communicate with us. The various visual, auditory, cognitive or motor skills of people, inspire us to offer a better service.

  • Being accessible is helping people in how they interact with digital information. The differences in cultures, religions and physical conditions are opportunities when communicating. We therefore work so that our digital services are simple and understandable for everyone. 

    At Avianca, we meet the AA conformance level according to Web Content Accessibility Guidelines 2.0 (WCAG). This is a technical guide with recommendations and criteria that promote the creation of accessible web environments.
computador avianca

Some benefits

We improve the experiences of our users on our website by including accessible elements and resources.

  • Skip links

    This resource allows jumping between contents to easily find information. 

  • Keyboard navigation

    You can navigate through pages using instructions and without the need for a mouse.

  • Headings

    This element allows screen readers to identify the hierarchy of contents in pages. 

  • Screen reader compatibility

    Contents have text descriptions that screen readers may reproduce.

  • Error warnings when entering information

    Warnings so you can identify and correct fields that contain errors.

  • Help in filling forms

    Assistance to easily fill out the information in the requested fields.