- LifeMiles online services won’t be available from February 1st to February 5th, 2019. keyboard_arrow_right
- Oops! The online LifeMiles services will be undergoing maintenance until 11am of January 12.
For all your trips to and from, or within, the territory of the United States, your booking must contain the exact information as shown on your Passport. The TSA (Transportation Security Administration) requires that all reservations include
During check in for boarding at the departure airport, the TSA will determine in real-time, whether the registered information matches the booking information and if it meets the required conditions
If the information is not the same the TSA will deny access to the air service, regardless of the airline
Both the authorities and us as airlines have mechanisms to safeguard the privacy of your personal details
For more information you can check TSA or directly with the Department of Transportation, Aviation Consumer Protection Division
Department of Transportation Aviation Consumer Protection Division Aviation Consumer Protection Division, C-75.
U.S. Department of Transportation
1200 New Jersey Ave., S.E.
Washington, D.C. 20590
As of november 29, 2016, you must update your personal information using the Electronic Visa Update System (EVUS) if you are a traveler with Chines nationality and you have a B-1, B-2 or B1/B2 visa, valid for 10 years. You will be denied boarding aircraft bound for the United States if you do not update your information. We recommend you perform this process at least a week before traveling