Online check-in
Get your boarding pass in advance and save time at the airport.
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<div class="flex items-center justify-center gap-[12px]">Start check-in</div>
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It's easy, fast and safe
Also keep in mind that:
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Online check-in is free
For all our fares. Remember that doing it at the airport counter has additional charges for Basic and Light fares.
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You can check-in
Up to 60 minutes before international flights and 45 minutes before domestic flights in Colombia and Ecuador.
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Arrive at the airport
At least 3 hours before for your international flight and 2 hours before domestic flights in Colombia and Ecuador.
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<span style="display:inline-block; width:80px; height:1px; background:#D9D9D9; margin-right:8px;"></span><p style="font-size: 12px; color: #555555; line-height: 1.4; margin-top: 0px; margin-bottom: 8px;">Online check-in opens 48 hours before the flight or 24 hours before for flights to or from the United States, Puerto Rico and Canada. </p>
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If you have an international-to-domestic connection of less than 60 minutes at Bogota’s El Dorado Airport, you may use a dedicated Immigration lane. Our airport agents will guide you through the connection process.
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FAQs
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How can I check in online?
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You can do it:
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<li style="font-size: clamp(0.875rem, 0.36vw + 0.765rem, 1rem); line-height: 1.5;">On this same page at avianca.com.</li>
<li style="font-size: clamp(0.875rem, 0.36vw + 0.765rem, 1rem); line-height: 1.5;">On our app, by entering your booking code and last name(s). If you don't have the app yet, you can download it from the <a href="https://apps.apple.com/co/app/avianca/id590816148?l=en-GB">App Store</a> or <a href="https://play.google.com/store/apps/details?id=areamovil.aviancataca&hl=en_CO&pli=1">Play Store</a>.</li>
<li style="font-size: clamp(0.875rem, 0.36vw + 0.765rem, 1rem); line-height: 1.5;">At the airport, on the day of your trip. Please note that for Basic and Light fares, an additional fee applies.</li></ul>
Why can't I complete my online check-in right now?
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Make sure you have correctly entered your booking code and last name(s), exactly as they were registered at the time of purchase. If the issue persists, please head to the airport early.
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Please note that you will not be able to check in online if:
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<li style="font-size: clamp(0.875rem, 0.36vw + 0.765rem, 1rem); line-height: 1.5;">Your flight has an operational change.</li>
<li style="font-size: clamp(0.875rem, 0.36vw + 0.765rem, 1rem); line-height: 1.5;">You have requested a special service.</li>
<li style="font-size: clamp(0.875rem, 0.36vw + 0.765rem, 1rem); line-height: 1.5;">You are traveling through El Salvador International Airport on a connecting flight and your nationality is Indian or from an African country.</li></ul>
What happens if I don't complete my online check-in?
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We recommend that you check in at the airport and arrive early. Please note that checking in there comes with an additional fee for Basic and Light fares.
Where is my booking code?
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Your booking code is a 6-character alphanumeric code sent to your email at the time of purchase. If you can't find the email or your booking code, please contact our Contact Center for assistance.
What documents do I need to check-in?
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You will need to present a valid ID or passport with more than 6 months of validity. In some countries, depending on entry requirements, a visa or other documents may also be required. Check the required documentation to enter each country.
